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Fees and financials

Our per-order fee is changing

There will be updates to our per-order fee across all categories. 

  • What you need to know
  • FAQ

What you need to know

Starting March 15, 2024, the per-order fee on orders over $10 will increase from $0.30 to $0.40 across all categories. For example, if you ​sell a trading card for $25 including shipping and tax, you’ll now pay a fee of $3.71 instead of $3.61, an increase of $0.10.

We understand this change can be challenging for sellers of lower-priced items, and we recognize the value these items bring to our marketplace. That’s why for orders $10 and under, there’ll be no change and you’ll continue to be charged the current rate of $0.30.

FAQ

What constitutes an “order”?

An order is defined as any number of items purchased by the same buyer at checkout with the same shipping method.

How are final value fees, including the per-order fee calculated?

We charge one final value fee when your item sells, and you don't have to worry about third-party payment processing fees. This fee is calculated as a percentage of the total amount of the sale, plus a per-order fee of $0.40 for orders totaling over $10, or $0.30 for orders $10 and under.

The total amount of the sale includes the item price, any handling charges, any shipping costs collected from the buyer (some exceptions apply), sales tax, and any other applicable fees.

Reduce unpaid items when sending offers to buyers

Buyers now need to complete payment in order to accept an offer from a seller. 

  • What you need to know
  • FAQ

In recent months, we’ve made improvements to reduce unpaid item cases for Buy It Now and Best Offer sales, which has led to an increase in successful payments. Based on your feedback, we’re extending these improvements to seller-initiated offers. Now, when potential buyers are interested in your offer, they’ll be taken directly to checkout and, in order to accept the offer and secure the item, they’ll need to successfully complete payment.

What you need to know

This change to seller-initiated offers will help reduce unpaid item incidents by requiring buyers to pay for the item in order to accept your offer.

If a buyer abandons the checkout page, the item will still be available to other potential buyers.

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FAQ

What is an unpaid item?

Completing a transaction with the buyer is typically a straightforward process; however, there are instances where the buyer may fail to pay for the item they committed to buy. This is referred to as an “unpaid item.”

What is changing when I send offers to buyers?

As a seller, you can continue to send offers to your interested buyers just as you do today. Now, buyers will need to complete payment to accept your offer. Until then, the item will remain available for other potential buyers to purchase or make offers. This ensures your inventory remains available for customers and avoids an unpaid transaction.

How do I send offers to buyers?

Sending offers to interested buyers is easy and a great way to turn potential buyers into customers. Learn more about Offers to Buyers.