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eBay is managing payments

Welcome to the simpler way to sell on eBay

What does it mean when eBay manages payments?

Managing payments is the way business is done on eBay and it’s essential to enhancing the buying and selling experience on the marketplace. When eBay manages payments, you can sell and get paid in one place, on eBay, and buyers have new ways to pay.

You can schedule payouts at a frequency you choose (daily or weekly). Regardless of how the buyer pays, payouts are initiated within 2 business days (Monday through Friday, excluding bank holidays) of confirming the buyer’s payment.

We’ve managed billions in payments for thousands of sellers since 2018 and over 13 million sellers have registered globally with more joining every day. In order to continue selling on eBay, eBay is requiring all sellers to register for eBay to manage their payments in 2021.

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Why?

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Simpler to sell

Checkout is more flexible, with more payment options for buyers

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Simpler fees

Fees are deducted from your earnings

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Simpler to manage

You’ll find everything you need to manage your business — reports, returns, claims and disputes — all in one place

If your payouts are sent to a Payoneer account

eBay will be partnering with Payoneer, a leader in global payments, to enable sellers in select countries to easily receive funds associated with their transactions on eBay. This partnership will allow sellers to manage all their transactions on eBay, providing a streamlined selling experience, while also providing flexibility in managing funds.

If you have an existing Payoneer account you will be able to link it to your eBay account during registration for eBay to manage payments. If you don’t have a Payoneer account, you will be asked to create one during registration. Earnings from eBay sales, regardless of the payment option used by the buyer, will be deposited directly to your Payoneer account in US dollars.

Additional information may be requested by Payoneer after your registration is complete. Learn more.

If your payouts are sent to a bank account

During the registration process you can choose to add a bank account — whether existing or new. Please ensure that the name, address, and business information (if applicable) on your bank account matches the name and information on your eBay account.

Benefits for sellers

Managing payments simplifies the buying and selling experience on eBay by delivering multiple enhancements, such as:

1

Choice

Buyers have new payment options (credit and debit cards, Apple Pay, Google Pay and PayPal, as well as other locally accepted forms of payment, depending on the listing site)

2

Convenience

Access everything you need, all in one place: consolidated fees, customized reports, simplified protections, refunds and returns. If you use third-party tools, there should be no change in how you use them

3

Reporting

Updated reports available for download and export from Seller Hub. Examples of reports include monthly statements, payout, order and post-transactions reports, and performance insights

4

Streamlined operations

Get unique order numbers for ease of reconciliation, and returns processing

5

API integration

Those who integrate using eBay APIs can update their integrations to view payout information

Learn about selling fees now that eBay manages payments

When eBay manages your payments, your fees and selling costs will be automatically deducted from your earnings. If these are insufficient, eBay will deduct the remaining amount from your on-file payment method.

Most of the fees that eBay charges for listing and selling on the marketplace are determined by the eBay site that you list on. Additional fees may apply to your international transactions.

You’ll find the links to fees pages for international eBay sites below:

Payments overview FAQs

What does it mean when eBay manages payments?

When eBay manages payments, you can sell everything in one place, on eBay, and buyers have new ways to pay. You can schedule payouts as frequently as you choose (daily or weekly). Regardless of how the buyer pays, payouts are initiated within 2 business days (Monday to Friday, excluding bank holidays) of confirming the buyer’s payment. If payouts are sent to your Payoneer account, they will be made in US dollars. If payouts are sent to your bank account, they will be disbursed in euros.

Do I have to sign up with a new payment provider?

Yes, if you’ve been notified that your payouts will go to a Payoneer account, you will have two options. If you have an existing Payoneer account, you will be able to link it to your eBay account during the registration process. If you don’t have a Payoneer account, you can easily set one up during the registration process.

The above does not apply to you if you have been notified that your payouts will go to a bank account.

If your payouts go to a bank account, the only relationship is with eBay, not with any third-party payment processor. You just need to add a bank account to receive your payouts.

Regardless of if your payouts are sent to a Payoneer or bank account, the buyer experience will be similar to that of other online retailers.

Fees FAQs

What does it mean for my seller fees when eBay manages my payments?

Your seller fees will be based on the published rates on each eBay site that you list on. eBay charges a final value fee when your item sells. The final value fee consists of a variable category-based percentage of the total amount of the sale (including shipping, taxes and any other applicable fees), plus a fixed fee per order. An international fee and currency conversion charges may also apply.

Payouts FAQs

When and how will I receive my payouts?

eBay sends a message when your buyer has paid and it's time for you to ship your order. eBay initiates payouts within 2 business days of confirming the buyer’s payment. You may choose to receive payouts of available funds daily or weekly.

eBay deducts fees and expenses related to your sales from your funds prior to payout. Examples of eBay selling fees include but are not limited to: insertion fees, promoted listings, listing upgrades, and Store/Shop subscription fees.

You will find details of your payouts (including all related fees and selling costs) in the Reports section of Seller Hub or My eBay.

If you receive payouts to your Payoneer account

Once a payout is initiated, funds will be available in your account within minutes.  

If you receive payouts to your bank account

If you choose to receive payouts daily, eBay sends payouts of available funds to your bank within 2 business days after confirming your buyer’s payment. In the event of a bank holiday, eBay will make the payout on the following business day.

Please note: eBay only sends payouts to your bank on business days (Monday through Friday, excluding bank holidays). eBay deducts fees and expenses related to your sales from your funds prior to payout. Examples of eBay selling fees include but are not limited to: insertion fees, promoted listings, listing upgrades, and Store subscription fees.  

If you choose to receive payouts weekly, eBay sends payouts of available funds to your bank on Tuesdays. If a Tuesday falls on a bank holiday, eBay will make the payout on the following business day.

Once eBay sends payouts, your bank will generally take 1-3 additional business days to make the funds from these payouts available to you.

Do I have to open a Payoneer account?

Only if you’ve been notified that your payouts will be sent to a bank account via Payoneer account. You have to create a new Payoneer account for every eBay account even if you already have a Payoneer account.Proceeds from eBay sales, regardless of the payment option used by the buyer, will be deposited directly to your Payoneer account in US dollars.

Please note that your business name on your eBay account should match the name on your Payoneer account.

The above does not apply to you if you have been notified that your payouts will go to a bank account.

Current forms of payment FAQs

What payment methods are supported when eBay manages payments?

When eBay manages payments, buyers can pay using most major credit cards, debit cards, Apple Pay, Google Pay, PayPal, and other locally accepted forms of payment depending on the listing site.

Buyer experience FAQs

What do my buyers experience?

When eBay manages your payments, buyers can use a variety of payment methods such as credit and debit cards, Apple Pay, Google Pay, PayPal, and other locally accepted forms of payment depending on the listing site. They can also save and store their card information for future use. Their experience will be similar to that of other online retailers.

Seller protection FAQs

Does eBay offer protections for sellers?

Yes, as long as your account is in good standing with eBay, you are eligible for seller protection. Seller protection from eBay is designed to help you safeguard your online sales and prevent you from losing money due to chargebacks and eBay Money Back Guarantee claims. Learn more about the eBay Seller Protection Policy.

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