How to end a listing
en

How to end a listing

You can end an eBay fixed price listing at any time, but auction listings can only be ended early in certain situations.

To end a listing early:

  • In Seller Hub:
    1.
    Go to the Manage active listings page.
    2. Select the checkbox next to the item(s) you want to end.
    3. From the dropdown menu, select End listing.
  • In My eBay:
    1.
    Go to Active in the Selling section.
    2. Find the item, and from the dropdown menu, select End listing.
  • Or use the quick link.

Tip. If you made a mistake in your listing, you may be able to revise your listing or change your item price instead of ending your listing early.

When you can end a listing

If you end a listing early, it risks disappointing potential buyers, so we strongly discourage all our sellers from doing so. However, we understand that there are times when it might be necessary to end a listing early. Some valid reasons include:

  • The item is lost, broken, or no longer available
  • You made a mistake, such as listing the wrong starting price in an auction

Fixed price listing

You can end an eBay fixed price listing with or without open offers at any time.

Auction listing

Whether you can end your auction listing early depends on if you’ve received any bids yet, how much time is left in the auction, and if you have a reserve price in place.

Time left in listing Listing state Can the listing be ended early?
12 or more hours No bids Yes
1 or more bids with reserve price not met Yes. You may be charged a final value fee based on the amount of the highest bid.
1 or more bids with reserve price met or no reserve price set Yes, you may end the listing by canceling all bids. You may be charged a final value fee based on the amount of the highest bid, or you may sell the item to the highest bidder.
Fewer than 12 hours No bids Yes
1 or more bids with reserve price not met Yes. You may be charged a final value fee based on the amount of the highest bid.
1 or more bids with reserve price met or no reserve price set No, you can only sell the item to the highest bidder.

If your listing isn't eligible to be ended early, you can contact any bidders to explain the situation and ask them to retract their bids. If the auction has finished, you can contact the winner and, if they agree, you can cancel the transaction.

You can only end auction listings with bids one at a time by selecting a valid reason.

Ending listings early disappoints bidders, so eBay may place limits and restrictions on your account if you are doing so regularly.

You might also be interested in

How sellers can cancel an order

In some cases, a seller may have to cancel an order — for example, if a buyer has sent a cancellation request or hasn't paid for an item in time. Learn how to cancel an order and how it can affect your performance on eBay.

What to do if a buyer has not paid for the item

Sometimes buyers don’t pay for the purchased items right away. In a situation like this, you can remind them yourself by sending an invoice or you can cancel the order. Using this guide, you can also set up automatic cancellation of unpaid orders.