Seller Hub Reports features
The Reports tab in Seller Hub makes it easier for high-volume sellers to manage their eBay business in bulk. Using templates, sellers can create and upload files to add, revise, relist, and end listings.
Here are some of the many things you can do with Seller Hub Reports:
- Quickly create listings in bulk
- Create, download, and schedule reports
- Fulfill orders
- Mark items as dispatched
- Find items that have been paid or posted
- Manage feedback
- Identify and fix errors in your listings in bulk
If you previously used File Exchange you will find its core functionality is now in Reports, including the ability to create active listings reports, sold reports, revise price and quantity reports. All commonly used reports and templates are backward compatible. For ease of access, you can bookmark this new tab or select Reports from the Seller Hub Overview tab.
Getting started
If you're a first time user of Reports, all you need to get started is an eBay account with access to Seller Hub. Business sellers are automatically opted in to Seller Hub. Private sellers just need to have made at least one sale to get access.
Inconveniences you might face:
- You will have to schedule brand new reports for your order management logistics.
- If you have been using File Exchange via the URL link in a programmatic way be aware that this will no longer be available. To integrate programmatically, you will have to migrate to the Feed API.
From the Download section, you can generate, download, and keep track of reports on your orders and listings. Reports are very useful for a number of reasons, including record-keeping, auditing and order fulfillment. For example, you can create a scheduled order fulfillment report to automatically update shipping details at a frequency that suits you, saving you a lot of manual work.
How to download reports
To download orders or listings report:
- Go to the Reports tab in Seller Hub.
- From the menu on the left, select Download.
- Select the Download report button.
- Choose Orders, Listings or Marketing from the Source options.
- Select the Type of report you want to download (e.g. All orders, Awaiting shipment, etc.).
- If applicable, select the Date Range for the report (from 1-90 days).
- The right side of the window displays a summary of the report columns.Check that the selected parameters are correct and select Download.
For a marketing reports, you can select the Campaign type (Standard or Advanced) and the type of report (f.e. listing, keywords etc.), as well as additional report details.
To download a previously existing report:
- At the bottom of Download page, find the report you want to download in the recent downloads list.
- Select Download.
How to schedule automated reports
To download orders or listings report:
- Go to the Reports tab in Seller Hub.
- From the menu on the left, select Schedule.
- Select the Schedule report button.
- Choose Orders or Marketing from the Source options.
- Select the Type of report you want to schedule (e.g. All orders, Awaiting shipment, etc.).
- Select the Frequency of your reports (Hourly, Daily, Weekly or Monthly).
- Select a Run Time.
- Select an Ends on date for the report or select No end date.
- On the right side of the window, you will see a summary of report columns. Check that the selected parameters are correct and select Save.
For a marketing report, you can select the сampaign type (Standard or Advanced) and the type of report (f.e. listing, keywords etc.), as well as additional report details.
To update existing scheduled reports:
- At the bottom of Schedule page, find the report you want to edit in the scheduled reports list.
- From the drop-down menu select Edit (or Delete if you want to remove it completely).
- Make your edits then select Save.
