Allan Santos

Best Customer Service award winner at the eBay Exporter of the Year 2022 ceremony

Railou Brasil, Brazil

Allan Santos opened an eBay store in 2013, but it wasn't until 2019 that he stopped doing it as a hobby to turn it into a business. Although he studied a master's degree in chemistry, he has dedicated the last few years to ecommerce, where he has been recognized for the best customer service. "eBay is a world and you are always learning new things and gaining experience."

Allan Santos

Allan Santos opened an eBay store in 2013, but it wasn't until 2019 that he stopped doing it as a hobby to turn it into a business. Although he studied a master's degree in chemistry, he has dedicated the last few years to ecommerce, where he has been recognized for the best customer service with his Railou Brazil business. Despite having no training in management or sales, Allan has learned to consolidate his own business strategy that has allowed him to hire another person as an employee and export propolis-based products not only to USA, bul also to Japan, Singapore, Taiwan and Korea. "eBay is a world and you are always learning new things and gaining experience."