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Webinars

eBay Discounts Manager

Jyoti Anchalkar – Associate Manager - Seller Training

Description : Offering discounts can be a powerful way to grow your business by providing attractive deals, closing sales, and encouraging repeat buyers. eBay offers a variety of discount tools to give you a competitive edge and boost sales. In this webinar, we’ll explore eBay’s Discounts Manager (earlier known as Promotions Manager) tool in Seller Hub, and how to effectively use it to increase your sales.

Recording Date: 30th October 2024
Video length : 36:07

Benefits of stores

Jyoti Anchalkar – Associate Manager - Seller Training

Description : An eBay Store serve as the shopping hub where buyers can explore your listed products. In addition to helping you reach the right audience; an eBay Store streamlines business management and supports brand building. This webinar will cover details on eBay Store subscriptions, fees, and how you can benefit from having an eBay Store subscription.

Recording Date: 7th November 2024
Video length : 26:43

Feedback & Its impact on your business on eBay

Jyoti Anchalkar – Associate Manager - Seller Training

Description : Maintaining a strong Feedback Score not only boosts your reputation and builds buyer trust but can also improve your listing’s ranking in search results. In this webinar, you'll learn about different feedback types, timelines, and how feedback impacts your business.

Recording Date: 29th October 2024
Video length : 26:03

Getting the most out of Seller Hub

Jyoti Anchalkar – Associate Manager - Seller Training

Description : "eBay's Seller Hub is your all-in-one platform for managing selling activities, packed with valuable data and insights to help grow your business. In this webinar, we'll walk you through each section of Seller Hub, showing you how to stay in control of your operations and make smarter selling decisions.

Recording Date: 28th October 2024
Video length : 29:40

Analysing Buyer Feedback

Jyoti Anchalkar – Associate Manager - Seller Training

Description : Buyer feedback is essential for sellers to improve products or services, identifying strengths and weaknesses, building trust, and addressing customer concerns. In this webinar, you'll learn how to effectively analyze buyer feedback and follow best practices to enhance the overall buying experience for your customers.

Recording Date: 7th November 2024
Video length : 21:49

Account Hygiene & Customer Service

Jyoti Anchalkar – Associate Manager - Seller Training

As a seller on eBay, you can understand that delivering a great buyer experience can improve your seller performance. When you deliver service that stands out, you’re paving the way for customer loyalty and repeat buyers. Since eBay is a marketplace built on trust, to help maintain this trust, eBay uses established standards to evaluate sellers on factors within their control. This webinar will help you get insights on these important standards that determine your seller level.

30th August 2024
Video length : 22:03

Order Management & Shipping Best Practices

Jyoti Anchalkar – Associate Manager - Seller Training

Order management involves multiple steps, including handling shipping and delivery. Skipping any crucial step or not following best practices can disrupt the transaction, leading to a bad buyer experience (“BBE”). This webinar will explore what responsible order management entails and share best practices to help you efficiently manage orders, ensuring that your buyers become repeat customers.

29th August 2024
Video length : 24:34

Listing Best Practices

Jyoti Anchalkar – Associate Manager - Seller Training

When buyers are browsing for products, the first thing that stands out is your listing. “Your listings are like storefront displays for your products, where every detail influences a buyer’s choice to click and make a purchase.” This webinar topic helpful tips on how you can get your listings to look great by following simple best practices and make them stand out and grab your buyers’ attention.

23rd August 2024
Video length : 14:13

Building Your 2021 eCommerce Strategy webinar featuring Ilya Kretov, General Manager of Global Emerging Markets at eBay

Building Your 2021 eCommerce Strategy webinar was held on January 27, 2021.

Leaders of online retail discussed changes in the e-commerce market influenced by the COVID-19 pandemic, consumer preferences during lockdowns, fresh trends and development strategies for 2021.

Speakers:

  • Andrea McFarling, ShipStation
  • Ben Jabbawy, Privy
  • Dan Leberman, PayPal
  • Ilya Kretov, eBay.

Host:

  • Liat Karpel Gurwicz, Head of eCommerce Marketing, Wix

eBay Webinar for Europe Sellers Community

Here at eBay we support our sellers and are always willing to share relevant advice with entrepreneurs. In this webinar the head of eBay in Russia and Emerging Markets, Ilya Kretov, eBay Business Development Manager for Emerging Markets Dolev Rottenberg, seller Andrei Rakivnenko and the representatives of Ukranian and Bulgarian Postal services will discuss the issues that most concern exporters right now:

  • What’s must be changed in product listing ads as quickly as possible
  • How to process orders and communicate with customers
  • How the work of the postal services will change during quarantine, and how to send orders under the new conditions
  • What categories of goods are most in-demand among buyers right now
  • What measures does eBay take to support sellers

New eBay Stores features

Featuring:

Samuel Zwaan – Product Owner Stores at eBay

eBay has launched new features for your store. There are a variety of branding features such as a billboard, logo or marketing banner as well as new possibilities to merchandise your items. On top of that we have modernized the experience and re-vamped the stores newsletter. All these experience work across platforms, so it’s not just a desktop store anymore but also natively integrated in iOS and Android.

December 9, 2021

Video length – 12:32

Next level: Elevating your brand with an eBay Store

Featuring:

Adam Conderman – Group Product Manager, eBay

Prerana Joshi – Senior Product Manager, eBay

Jill Ju – Sr. Technical Product Manager, eBay

Data shows that buyers who visit an eBay Store in their initial shopping journey are 20-65% more likely than than buyers who do not visit a Store. An eBay Store subscription can help take your business to the next level by bringing all of your listings into a single branded location and offering additional tools to manage operations. Learn how you can build an amazing store for your business and hear about big, exciting changes happening to eBay Stores in 2021.

August 6, 2021

Video length – 16:13

Grow your business and build your brand with eBay Stores

Featuring:

Tom Pinckney – VP Stores, eBay

With over one millions sellers using the platform, eBay Stores continues to help sellers grow their ecommerce footprint, build their brand, and cultivate buyer trust. Join Vice President of Stores Thomas Pinckney as he demonstrates how eBay is investing in a reimagination of eBay Stores and introducing powerful tools to help sellers grow how they want, curate their storefront, build a brand, and cultivate a community of loyal customers.

August 6, 2021

Video length – 9:00

Starter: Creating the perfect listing

Featuring:

Chaney Lightfoot – North American Growth Advisor, eBay

How do you create a listing that stands out and converts shoppers into customers? Learn the basics of listing optimization to ensure the best possible visibility. This training is designed both for sellers who are new to listing optimization and those who would like a refresher.

August 6, 2021

Video length – 27:25

eBay Listing Quality Report

Featuring:

Berengere Chaintreau-Fuchs – Global Product Marketing – Head of eBay UK

Instructional and benefits video for how to use the Listing Quality Report.

April 20, 2021

Video length – 12:49