Case Resolution

Sometimes, conflict situations arise between buyers and sellers. Learn how you can deal when there's a problem with a transaction, what to do if the buyer opens a request, and how to open the case by yourself.

Item Not Received Cases

You have done all properly, but the buyer did not receive the item and opened a request at the Conflict Resolution Center? Learn how to handle such situations, how to resolve them correctly and avoid a case opening in future.

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