Shipping Performance Policy — Item Not Received Rate

Starting from July 24, 2023, eBay launched the Shipping Performance Policy – Item Not Received Rate.

Sellers with a higher than market average “Item not received” rate may be subject to a range of actions, such as eBay ending or removing your listings, enforcing buying or selling restrictions, adjusting your selling limits and/or suspending all relevant accounts.

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eBay Verified Rights Owner Program and Intellectual Property Policy

eBay is committed to providing a safe place to buy and sell, which respects intellectual property owners’ rights. Get to know more about the Verified Rights Owner (VeRO) program and the eBay Intellectual Property Policy.

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