EN
EN

Discounts Manager

What is Discounts Manager?

Discounts Manager provides eBay Store subscribers with an easy way to set up special offers on eBay. Discounts can help you attract more buyers, clear old stock, increase average order size, drive repeat purchases, and even lower shipping costs by bundling more items per order.

Try it right now
Discounts Manager

Customers looking for a value

75%

of buyers look for discounts and special offers

42%

of buyers look for free or discounted shipping

11%

Sales growth seen by eBay sellers when using Discounts Manager
Source: National Retail Federation (USA), 2013; eBay internal statistics.

What do you get?

More buyers.png

Attract more buyers at the right time

increase in profits.png

Increase the average order value

Sell out stocks.png

Sell out stocks

Reduce shipping.png

Reduce shipping costs by increasing the number of items in each order

Types of discounts

With Discounts Manager, you can set up 5 types of discounts for buyers:

1. Order discounts

Offer discounts based on order size or the amount spent by a buyer. You can also create discounts such as a percentage off an additional item or a buy-one-get-one-free offer

2. Volume pricing

Offer tiered discounts to buyers who purchase multiple quantities of a single item

3. Shipping discounts

Offer free shipping for a limited period or under certain conditions

4. Sale events

Reduce prices for selected items or categories

5. Coupons

Offer exclusive discounts to buyers by using a coded coupon

How does Discounts Manager work?

1

Go to Discounts Manager

By selecting Marketing tab on Seller Hub

2

Select a promo type and items

Follow the prompts in the tool

3

Launch your campaign

Set up the dates and start your campaign

For an item to be eligible for a discount, that should be a Fixed price listing with a Buy It Now option. Items will appear at the advertised price, and the discount will be applied in your buyer’s shopping cart.

How to create and edit your discounts

To create a discounts :

  1. In the Seller Hub, click the Marketing tab.
  2. From the left menu, select Discounts (1).
  3. From the drop-down menu under the Create a discount button (2), select one of five options. By default, the promotion will have a unique name, but you can always change it to find it faster among others.
    PM_02.jpg
  4. Set the basic conditions of the promotion depending on its type. For example, discounts or free shipping on select items.
  5. Select items for this promotion:
    • Click Select items if you want to add items manually — up to 500 SKUs or IDs.
    • Select the Create rules option if you want the items that meet the specified criteria to participate in the promotion: eBay or seller Store category, filter by price, condition, brand, etc. At the same time, you will have the opportunity to set exceptions for items.
  6. Check that all information is correct, set start and end dates for the promotion.
  7. Complete the setup by clicking Launch or Save for later. PM_02.jpg

Effective discounts guide

CategoryBest discount typesWeaker offersCompelling offersHelpful conversion hints
Electronics
  1. Order/Accessory
  2. Coded coupons
  3. Shipping
  • Buy 2 laptops, save $5
  • Buy 3 iPads, save 5%
  • Extra 10% off on $30+
  • 50% off Apple case w/purchase of iPhone
  • 15% off weekend sale
  • Complete the purchase (e.g. cameras need memory cards, PS4s need controllers)
  • Lower ASP = order discount; higher ASP = accessory discount; exclusive offers = Coded coupons
Fashion, Home & Garden, and Sporting Goods
  1. Order
  2. Shipping
  3. Coded coupons
  4. Accessory
  • Buy 3 items, save 5%
  • Save $5 when you buy 3 power juicers
  • Buy 1, get 1 50% off
  • Spend $50, save $10
  • Save $10 on $100+
  • Extra 40% off 4+ items
  • Extra 15% off golf clubs
  • Encourage buyers to spend 25–50% more than ASP (e.g. $50–$75)
  • Merchandise around multi-need projects:
  • Spring gardening tools
  • Remodeling a bathroom
  • Baseball bag, helmet, and bat
Collectibles & Art
  1. Order
  2. Shipping
  3. Coded coupons
  • Spend $1,000, save $25
  • Spend $100, save 10%
  • Spend $75, get free shipping
  • Collectibles: shipping offers; lower ASP = spend discount; higher ASP = buy 1, get X% off
  • Coins: use minimum quantity offers and ask us about volume pricing
Parts & Accessories
  1. Order
  2. Shipping
  3. Accessory
  4. Coded coupons
  • Buy 3 items, save 5%
  • Buy 4 tires, save 5% on tire cleaner
  • Spend $25, save 5%
  • 10% off storewide
  • Buy 3 tires, get 1 free
  • Buy 1 oxygen sensor, get 1 50% off
  • Don’t use broad discount (e.g. mixing RV and motorcycle parts)
  • Merchandise jobs (e.g. all parts needed for timing belt repair)

Discounts Dashboard

All promotions — both active and saved for further editing — are displayed in the Discounts tab (1).

DiscountManager_02.png

You can use the Action drop-down menu to Pause, Copy or Edit an active promotion, as well as Resume, Delete or Edit a paused promotion, or Delete a completed promotion.

As soon as you pause an active promotion, customers no longer see the discount and it does not apply to the items in the cart. You can resume the promotion at any time by selecting Resume from the Action drop-down menu.

In the Discounts tab, sales data is also provided:

  • Base sales — sales of items not included in any active promotions.
  • Discounts sales — sales of items participating in sales, promotions and other special offers.

Finally, you can Download reports to analyze the results of your promotions and figure out what should be adjusted to maximize the impact of future promotions.

How to plan your marketing strategy

Check out the examples of promotions in the beginner seller's guide: what campaigns and when will promote your items most effectively to millions of buyers.

View the Guide
How to plan your marketing strategy

FAQs

Was this information helpful?