Policy, fee and regulation changes that affect exporting sellers. Each update links to the full detail.
Regulations and customs
Rules set by governments and customs authorities in the markets you sell to.
Consumer Product Safety Commission regulations and product safety information
From July 8, 2026, if you export certain clothing, toys or other regulated products to the US, the CPSC requires you to submit product safety information electronically. What is covered, and what to do if you do not have the manufacturer's details.
Selling and shipping standards
eBay standards your selling account is measured against.
Shipping Service Standard Policy
Sellers are required to use trackable shipping services so buyers get timely, reliable delivery visibility. How your performance is measured on the Seller Dashboard, refreshed every two weeks, and what happens if an account falls short.
Selling in Categories that Require Additional Readiness
From July 13, 2026, some higher value or higher complexity categories require additional account standing, selling history and buyer experience performance before you can list. Which countries and categories are covered, and how eligibility works.
Fees and returns
What you pay to sell, and what eBay covers when an item comes back.
Earlier updates
Update on the classification of shipping methods and logistics service providers
To further improve the delivery experience of buyers, eBay has updated the classification of shipping methods and logistics service providers (LSPs) used by eBay sellers. This means that you may need to change the shipping methods offered in your listings based on the LSPs that you ultimately use to ship your products.
It is strongly recommended that you offer your shipping methods as accurately as possible that will not only help you to improve your performance on eBay but also increase your sales.
Updates on seller protection for shipments to/from Serbia
Due to the recent postal strike situation in Serbia that affected regional sellers, eBay is putting in place seller protections to reduce the impact it will have on their accounts.
Updates on seller protection for shipments to/from Israel
Due to the local situation in Israel that is affecting regional and international sellers, eBay is putting in place seller protections to reduce the impact these events will have on their accounts.
Israel Export Institute launches an online catalog to support businesses
Important information for Israel-based sellers: Israel Export & International Cooperation Institute (IEICI), a non-profit organization supported by the Israeli government, has launched an online catalog to promote local companies and help them connect with foreign buyers.
Shipping Performance Policy — Item Not Received Rate
Starting from July 3, 2023, eBay will launch the Shipping Performance Policy – Item Not Received Rate.
Sellers with a higher than market average “Item not received” rate may be subject to a range of actions, such as eBay ending or removing your listings, enforcing buying or selling restrictions, adjusting your selling limits and/or suspending all relevant accounts.