What types of eBay accounts are available, and what’s the difference between them?
Can I log in to other eBay sites using my ebay.com credentials?
Creating a listing
How do I create a listing on eBay?
How can I list items on an international eBay site if I don’t know the language?
How many photos can I add to a listing?
How do I use the background removal tool?
Can I create multi-variation listings?
Why am I limited in the colors and fonts that I can use in my description?
Why are my descriptions showing as blank?
Can I use HTML in my listings?
How do I add a Buy It Now price?
How do I add free shipping to a listing
I have a pair of sneakers for sale. What listing format should I choose?
How can I set the Buy It Now price for an auction-style listing?
What is a reserve price?
Does eBay have special tools that can help me set a competitive price?
Can I use Product research on international eBay sites?
Setting up shipping options
How do I set up my shipping options on eBay?
Can I set up shipping once for all my listings?
Can late delivery affect my seller performance?
What is domestic shipping and international shipping?
What will happen if the package I send arrives late?
What happens if the item I send arrives damaged?
What are the benefits to same-day or 1-day handling times?
Why do carrier acceptance scan times matter?
How does the Time Away setting affect estimated delivery dates?
Can I offer a combined shipping discount if a buyer has already paid for shipping?
How can I apply shipping rules to my listings?
Whose responsibility is it to understand and prepare hazmat shipments?
Do I need to follow the hazmat Policy if shipping internationally?
Who sets the rules for hazmat shipping?
Who pays for return shipping?
Who can access the eBay International Shipping Program?
How do I know if I’m eligible for the eBay International Shipping Program?
Can I opt out of the eBay International Shipping Program?
Why should I upload tracking information?
Returns
Is offering returns optional for sellers?
Can buyers request a return even if I don't offer returns?
Can buyers initiate a single return for more than one item?
How are multi-quantity items handled?
When do return requests qualify for automatic acceptance?
When will eBay automatically issue a refund on my behalf?
How can I issue an immediate refund for a return request instead of having the item sent back to me?
Can I still offer a replacement or exchange to my buyer?
I have a return address that is different from the address from which the item was originally sent. How can I make sure that an item is sent back to the correct location?
I don't accept returns, why do I have to pay for a return shipping label?
What happens if the item is damaged while it's being returned?
What happens if the item is lost while it's being returned?
What happens if the buyer refuses to pay for return shipping?
Who pays for international return shipping?
Selling limits
What factors determine my eBay selling limits?
How can I know my selling limit?
How can I increase my selling limit?
Can I register a new account to increase my selling limit?
How do eBay Store subscriptions affect zero insertion fee listings?
How do I find out what items are allowed on eBay?
Promotions and advertising on eBay
How can I make listings more visible?
How can I create discounts and coupons on eBay?
I’ve never used eBay ad campaigns. What should I start with?
How can I see if my ad campaigns are working?
I’d like to learn more about my customers. How can I connect with them?
eBay Store
Who can open an eBay Store?
How do I edit or cancel my Store subscription?
Where can I see my current Store subscription level and rate?
What's the best way to get people to my Store?
What happens to my listings when I close my eBay Store?
What happens to my fees when I close my eBay Store?
If I subscribe to an eBay Store, does that mean I’m officially a business?
How do I edit or cancel my Store subscription?
How and when am I charged for my eBay Stores subscription?
Seller performance
Why should I track my seller performance?
Where can I monitor my seller performance?
How can I improve my Seller performance?
What is seller ratings on eBay?
What should I do if my account has been restricted due to performance issues? Will the actions be removed if my INR% improves in the next evaluation cycle?
Seller Hub
I’m a new seller. Should I use Seller Hub?
How can I access my account information from Seller Hub?
Is eBay Seller Hub free to use?
I have over 500 listings on eBay. Can Seller Hub help me manage them?
Seller fees
When will I be charged selling fees?
How are final value fees calculated?
How am I billed for selling fees?
Where can I find a breakdown and explanation of the fees I have been charged?
What are International fees?
Taxes
What is Value Added Tax (VAT)?
Why should I pay VAT on eBay fees?
Do I have to register as a VAT taxpayer?
Do I need to inform my buyers about import charges?
I sell digital products to EU residents. Do I have to pay VAT?
What is IOSS?
What is an IOSS number?
How can I find the IOSS number and what should I do with it?
What if I don’t use the IOSS number?
Seller protection
How do I appeal a case?
I sold an item but the buyer hasn’t paid. What should I do?
When should I ask eBay to help after the sale?
How will I know what to do to comply with a policy?
Trainings for eBay sellers
Are there any free eBay seller training programs available?
Can eBay seller training help increase sales and profits?
Is eBay seller training suitable for beginners or only for experienced sellers?
How can I find eBay seller training courses or programs?
What are some of the benefits of completing eBay seller training?
Can I attend eBay seller training online or do I have to attend in person?
How often should I attend eBay seller training to stay up-to-date with the latest trends and best practices?
Is eBay seller training specific to a particular type of product or can it be applied to any product category?
