Set Up Your CPaSS Account

First time with CPaSS? Learn how to get started.

First time to CPaSS

Sign up, Sign in and setting preferences.

Get started with CPaSS right away!


Sign Up to CPaSS account

01. Create CPaSS Account

  • Visit cpass.ebay.com
  • Click ‘Create CPaSS account’
  • Set up a username & password
  • Fill in the Code, then click ‘Create account’.

02. Sign-in to CPaSS

  • Fill in your CPaSS username 
  • Password to sign in to CPaSS

How to Change your CPaSS Account Password

01. Forgot the password

Click ‘Forgot password’ and you will be redirected to page to validate your account


02. Reset password guide

  • Click ‘Go to eBay Page’ and you will be redirected to eBay page to validate your account
  • Fill in your connected eBay account and password
  • eBay will bring you to the reset password page, then enter your new password

Link additional eBay account

You can link multiple eBay accounts to CPaSS. Simply head to Order/Shipment menu, choose eBay Account, Click Add, then choose eBay Account. That’s it! All your connected eBay account will be included in CPaSS Account page

Step: 1 - Click on order/shipment button


Step: 2 Click on "Add" button


Step: 4 - Check you eBay account


Step: 3 - Click "Agree & Continue"


Next Step

Handle Order on CPaSS

Understand how to process order from multiple eBay accounts on CPaSS.