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eBay Exporter of the Year 2024 Terms and Conditions

These Terms and Conditions regulate the participation of eBay sellers invited by eBay to the event eBay Exporter of the Year 2024 (the “Event”).

Who is eligible to participate?

Are eligible to participate in the Event only sellers who: 

  1. are registered as professional sellers on one of eBay's sites;
  2. have been invited by eBay through written communication; and 
  3. are at least 18 years of age or older.

Sellers who meet the above requirements are referred to as “Eligible sellers”. Participation by Eligible sellers is personal and the invitation cannot be sold/exchanged for other benefits or given to third parties not invited by eBay.

Where and when will the event be held?

The Event will be held from the 3rd to the 5th of December, 2024 at the Royal Orchid Sheraton Hotel and Towers, Bangkok, Thailand. Additional details regarding the venue, schedules, and programs will be shared by eBay with the Eligible sellers at a later date.

What does eBay offer to Eligible sellers?

For each Eligible seller, eBay will offer the following services, to the extent indicated below.

  • Flight Reimbursement

Eligible sellers shall purchase their own flight tickets. Upon arrival at the venue, eBay will reimburse a maximum amount for round-trip airline tickets to Bangkok, Thailand that varies based on the geographic area of the country of departure of the flight, as described in the table below. The reimbursement process will be communicated accordingly.

Country of Departure of FlightMaximum Reimbursement Amount per Eligible seller
Brunei, Cambodia, Indonesia, Laos, Malaysia, Myanmar, Philippines, Singapore, Thailand, East Timor, Vietnamup to 250$
Indiaup to 300$
United Arab Emirates up to 400$
Rest of the worldup to 600$

If the airline ticket is paid in a currency other than U.S. dollars, this will be converted to U.S. dollars based on the current exchange rate for refund calculation. If the cost of airfare exceeds the Maximum Reimbursement Amount per Eligible seller for round-trip flight, the difference will be borne by the Eligible seller. Eligible sellers are responsible for obtaining any necessary travel documents (passport, visa, etc.).

  • Accommodation

eBay offers each Eligible seller 2 nights at the Royal Orchid Sheraton Hotel and Towers, Bangkok, Thailand. The hotel and room type is decided by eBay and is not subject to change requests. If the Eligible seller is interested in a room upgrade, this will be at his or her expense, as well as any extra charges beyond the cost of the room (e.g., but not limited to, mini bar, room service, food delivered, or any additional services offered by the hotel/personal expenses). For room upgrades or any other special requests, please reach out to one of the eBay contacts listed below.

Event Participation

Eligible sellers who will commit to taking part at the event  (“Attending sellers”) are expected to attend all scheduled activities and sessions during the Event. Attending sellers are requested to provide at least 2 weeks’ notice if they will not be able to attend the event, failing to do so may result in denying the benefits offered by eBay unless the non-attendance is due to force majeure. eBay reserves the right to make changes to the Event schedule, venue, or activities. Any such changes will be communicated to the Eligible/Attending sellers as soon as reasonably possible.

Non-Refundable Policy for Plus-One/Extra Guest Payments​

All payments made by sellers for their Plus-One/Extra Guest at the eBay Exporter of the Year 2024 event are non-refundable. If a seller cancels their participation or that of their Plus-One/Extra Guest, no refunds will be issued. Sellers are advised to confirm their availability and that of their Plus-One/Extra Guest before completing the payment.​

Consent and release 

By agreeing to this terms and conditions, you irrevocably authorize eBay Marketplaces GmbH, located at Helvetiastrasse 15/17, CH-3005, Bern, Switzerland, and any of its local subsidiaries (collectively referred to as “eBay”), to:

  • Use any pictures, videos, testimonials, or media that depict you (the “Media”) in connection with eBay’s offline and online platforms, advertisements, marketing, events, editorial content, and promotions.
  • Reproduce, publish, display, and distribute the Media globally in any format, including social media platforms such as Facebook, Twitter, Instagram, LinkedIn, and YouTube.
  • Use your name, likeness, voice, location (city/state), and any biographical information as part of the Media.
  • Edit, modify, or combine the Media with other materials, at eBay’s discretion.
  • Sublicense these rights to third parties.

By submitting your consent, you acknowledge that the Media may be posted online and made publicly visible, which could include access from users outside the intended region. This incidental access will not be considered a violation of this agreement.

You waive any rights to inspect or approve the Media or any accompanying material created by eBay, including moral rights related to the content.

General 

The Event is organized by eBay Marketplaces GmbH, whose address is Helvetiastrasse 15/17, CH-3005, Bern, Switzerland and, who may carry out this organization through its local subsidiaries. eBay reserves the right to modify these Terms and Conditions at any time. Eligible and Attending sellers will be informed of any significant changes via email or other appropriate means.

eBay will not be liable for any loss, damage, or injury sustained by Attending sellers during the Event or related travel. By attending the Event, Attending sellers agree to:

  • indemnify and hold eBay harmless from any and all claims, damages, liabilities, costs and expenses arising out of or in connection with their attendance at the Event; 
  • comply with all applicable laws, rules, and regulations of Thailand and the venue hosting the event;
  • not engage in any illegal or prohibited activities during the Event, including but not limited to the possession, use, or distribution of illegal drugs, weapons, or any other restricted items.

Attending sellers are responsible for obtaining adequate travel and health insurance coverage for the duration of their stay in Bangkok, Thailand. eBay reserves the right to terminate an Eligible or Attending seller's participation in the Event at its discretion, if the seller breaches any of these Terms and Conditions or exhibits behavior deemed inappropriate or detrimental to the Event or eBay's reputation. 

These Terms and Conditions shall be governed by, and shall be construed in accordance with, the laws of Switzerland. Any dispute arising out of or in connection with the Event, including any question regarding its existence, validity or termination, shall be subject to the non-exclusive jurisdiction of the Swiss courts.

By purchasing airline tickets and/or participating in the Event, Eligible and Attending sellers acknowledge that they have read, understood, and agreed to these Terms and Conditions in their entirety.

If you have any questions about these Terms and Conditions, please contact Nurul Fitriah or Sharanya Rao at nfitriah@ebay.com or sharao@ebay.com

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