What are the benefits
Managing payments simplifies the buying and selling experience on eBay by delivering multiple enhancements, such as:
Choice
Buyers have various payment options (credit and debit cards, Apple Pay, Google Pay and PayPal, as well as other locally accepted forms of payment, depending on the listing site.)
Convenience
Access everything you need, all in one place: consolidated fees, customized reports, simplified protections, refunds and returns. If you use third-party tools, there should be no change in how you use them.
Reporting
Updated reports available for download and export from Seller Hub. Examples of reports include monthly statements, payout, order and post-transactions reports, and performance insights.
Streamlined operations
Get unique order numbers for ease of reconciliation, and returns processing.
API integration
Those who integrate using eBay APIs can view payout information.
How it works
Step 1.
A buyer purchases one of your items.
Step 2.
eBay manages the payment transaction.
Step 3.
You receive the payouts:
- in your checking account, with no need to transfer funds between accounts
OR
- in your checking account via Payoneer account
How to register
When you register, we'll need to verify your identity, checking account details, and company, if applicable, to allow us to initiate payouts to your selected checking account.
You can link your checking account during managed payments registration.
What if eBay can’t verify your information? eBay will notify you in My eBay messages and put an alert on your eBay account to let you know that we’re having difficulty verifying your information. In these notifications, eBay will provide details of any additional information it needs from you, and instructions on how to send it to eBay.
Accepted payment methods
Your buyers can choose from any of the following payment methods:
- Visa
- Mastercard
- Discover
- American Express
- PayPal
- PayPal Credit
- Apple Pay (through the eBay app and mobile website only)
- Google Pay (through the eBay app, mobile website and desktop)
These will automatically be added to your listings and show up as payment options at the checkout.
Getting paid
With managed payments, you receive your payouts in your chosen checking account, regardless of which payment method your buyer chooses.
eBay sends a message when your buyer has paid and it's time for you to ship your order. eBay makes the funds from your sale available within 2 business days after confirming the buyer’s payment. You may choose to receive payouts of available funds daily, weekly, fortnightly, or monthly.
If a hold is placed on your payment, there may be a delay in your payout. You can view all your Payouts activity in the Payments tab in Seller Hub or in Payments in My eBay.
There are a number of reports which all sellers can download to help reconcile your eBay sales transactions.
Frequently asked questions
Do I have to open a Payoneer account?
Only if you’ve been notified that your payouts will be sent to a bank account via Payoneer account. You have to create a new Payoneer account for every eBay account even if you already have a Payoneer account. Proceeds from eBay sales, regardless of the payment option used by the buyer, will be deposited directly to your Payoneer account in US dollars.
Please note that your business name on your eBay account should match the name on your Payoneer account.
The above does not apply to you if you have been notified that your payouts will go to a bank account.
When and how will I receive my payouts?
You may choose to receive payouts of available funds daily, weekly, fortnightly, or monthly.
eBay deducts fees and expenses related to your sales from your funds prior to payout. Examples of eBay selling fees include but are not limited to: insertion fees, promoted listings, listing upgrades, and Store subscription fees.
You will find details of your payouts (including all related fees and selling costs) in the Reports section of Seller Hub or My eBay.
- If you receive payouts to your Payoneer account
Once a payout is initiated, funds will be available in your account within minutes. - If you receive payouts to your bank account
If you choose to receive payouts daily, eBay sends payouts of available funds to your bank within 2 business days after confirming your buyer’s payment. In the event of a bank holiday, eBay will make the payout on the following business day.
Please note: eBay only sends payouts to your bank on business days (Monday through Friday, excluding bank holidays). eBay deducts fees and expenses related to your sales from your funds prior to payout. Examples of eBay selling fees include but are not limited to: insertion fees, promoted listings, listing upgrades, and Store subscription fees.
If you choose to receive payouts weekly, eBay sends payouts of available funds to your bank on Tuesdays. If a Tuesday falls on a bank holiday, eBay will make the payout on the following business day.
Once eBay sends payouts, your bank will generally take 1-3 additional business days to make the funds from these payouts available to you.
Does eBay offer protections for sellers?
Yes, as long as your account is in good standing with eBay, you are eligible for seller protection. Seller protection from eBay is designed to help you safeguard your online sales and prevent you from losing money due to chargebacks and eBay Money Back Guarantee claims. Learn more about the eBay Seller Protection Policy.