FAQs

You can sell almost anything on eBay, from home décor, home furnishing, bedding, diamond jewelry, fine jewelry, fashion jewelry, gemstones, auto parts, antiques, business and industrial products, mobile and accessories, collectibles, sporting goods, toys, clothing, shoes, accessories and watches. However, some categories require approval to sell, and some require a business account. Also, please review eBay’s individual market regulations and don’t sell products that are prohibited or restricted on eBay.

You need a minimum of at least 1 product to start selling on eBay.

To get started, go to “Sell” at the top of the eBay home page, and then select “Start selling”. Choose a category for your listing by searching or browsing. The category is the area of the site where your listing will appear. Choose the most relevant category for your item.

Here’s a quick introduction to the sections of the form you’ll need to fill out. 

• Title: Be clear, complete and descriptive. Your title should include words buyers will search for when looking for your item. Ensure that you use about 60-80 characters and avoid unnecessary or duplicate words.
• Item condition: ensure that you select the correct item condition.
• Item specifics: Call out the various specifics of your product. If there are no specifics listed, then go ahead create your own. 
• Pictures: Show off your item with vivid pictures. You should always use pictures of the actual item and never copy stock images from the Internet. Add at least  3 – 6 images, taken from different angles. 
• Add variations: Instead of creating a number of separate listings for an item that has multiple options, you can create a single listing that includes all the variations you offer. By using multi-variation listings, you can show your buyers all the choices your product is available in for a single insertion fee.
• Selling format: You can create an auction-style or fixed price listing
• Pricing and duration: Decide on the starting price or a fixed selling price. Choose how long you want your listing to run on the site.
• Payment and shipping: With eBay managing payments, you do not have to worry about how buyers will pay. Irrespective of how buyers pay, the payments will be received in your eBay account and then transferred via Payoneer to your bank account. Choose the countries you will be shipping to and decide the handling time for shipment. Select appropriate shipping options and specify the right shipping charges or choose to offer free shipping. Specify the correct item location.  
• Review and submit your listing: There are several options that can help your item stand out, so choose the options that are right for you. You’ll also see a preview of your listing and a summary of the details including the listing fees. Check everything carefully. Once you’re ready to sell your item, submit your listing.

For most items, we recommend a price based on recently sold, similar items — the Product Research and Sourcing Insights tools use current eBay supply, demand and pricing data to help you determine what to sell, when to sell it and at what price. However, how you price your item depends on how you want to sell it, either through an auction or a fixed-price listing on eBay. For auctions, you need to start with the lowest price possible to attract buyers. Fixed-price listings allow you to set prices based on how much profit you want to make.

Please note: 

• Sellers with access to Seller Hub can use Product Research. 
• Business sellers with a Basic Store subscription or above also get access to Sourcing Insights as part of their Store subscription.

Learn more

An effective title gives the buyer the most significant information about the listed item.  Here are some tips to write an effective title:

• When you’re selling to an international market, it is always important to do your research and understand the local buyer behaviour. Use keywords that buyers are likely to search for.
• Your listing title should be 60 – 80 characters long. Be descriptive and include key details about your item, even if those details are also in your item description. You should also include the kind of search terms you think buyers might use when looking for your item.  
• Use correct spelling, avoid special characters and words that do not describe your item.

To improve your chances of making a sale, you should be accurate with your descriptions, precise in filling out all your item specifics and ensure you don’t leave anything out in your listings. This way, eBay will be able to recognise what you’re selling and display it to the right group of buyers. That’s how you get your customer’s attention. Here are few tips that you can consider:

• List in the right format
• List in the right category for your item
• Write professional title which is 60-80 characters long and describes your item
• Be as detailed as possible with the item specifics
• List with the product catalogue where available
• Add the product identifiers such as MPN/UPC/ISBN etc wherever applicable
• Provide professional photos   
• Comply with eBay’s Business policies i.e. set an appropriate handling time, mention the correct item location, choose the appropriate shipping services and offer “Free Shipping” if possible

When you have many similar items that have different variations, such as color or size, you can create a single fixed price listing that includes all the variations you offer.

Here is how you can create variations for a new listing:

• Click on “Create listing” on Seller Hub.
• Select “Single listing” in the drop-down menu.
• Search for the correct category for the items that you are going to list.
• On the listing description page, enter all the details.
• Click on the “Create variation” button.
  • If you don’t see the variation button, this is normally because of two reasons:
  • Listing with variations is not available in this particular category.
  • Variations only work with fixed-price listings. They do not work with auction-style listings. Scroll down the page and select “Fixed price” for the Format in the Selling details section.
• After clicking on the “Create variation” button, you will see the variation page.
• Add the attributes that you want to appear on your listing’s page and select options for each attribute according to your stock.
• Review the variations to make sure your inventory matches exactly with the quantity selected for each variation. You can delete variations for which you don’t have inventory.
• Add pictures (up to 12 for each variation).
• Add quantities and price, which can be different for each variation of your item. However, please ensure that your shipping costs are the same.

If you have many similar items that have different variations you can list these under multiple variations. Remember that variations can only be applied under Fixed Price listings. 

• You can usually make changes to your eBay listings, but there are some restrictions depending on what you want to change and when. There’s no fee to revise a listing unless you add a special feature.
• You can also revise single/multiple listings in Seller hub, here’s how:
  • Go to your “Manage active listings” in Seller Hub.
  • Check the box beside each listing you want to make a change to.
  • Select “Edit” drop down to make your changes.

You can end an eBay fixed price listing at any time, but auction listings can only be ended early in certain situations. Here’s how you can end a listing in Seller Hub:

• Go to the “Manage active listings” page in Seller Hub.
• Select the checkbox next to the item you want to end.
• From the dropdown menu, select “End listing”.

• If an item you list on eBay doesn’t sell, we can automatically relist it for you. You can also relist your item if the buyer didn’t pay, you had to cancel the order, or you had to end the listing early, but in these situations, you must do so manually. When an item is relisted, either automatically or manually, it can take a few hours before it appears on the site. To manually relist an item:
  • In Seller Hub, tick the box beside the listing on the “Manage unsold listings” page and select “Relist”.
• Keep in mind that fees for any listing upgrades you’ve chosen will apply when an item is relisted manually.

Fees for relisting an item are the same as listing the original item.

• Business policies are important because they let buyers know how they can pay you, how long it will take you to ship an item, the delivery services you offer (including shipping and packaging costs), and whether you accept returns.
• You can create and manage policies from the business policies dashboard in the “Account” section of “My eBay”

You can enhance your listings to help make them stand out by adding certain features, such as a subtitle, or bold font. The fees for these optional listing upgrades vary depending on your item’s price,  the listing format and duration.

You add up to 24 photos for each variation absolutely free. 

• “Domestic shipping” means shipping within the same region as the site on which you choose to list.
• “International Shipping” means you are willing to ship the item internationally.
  • For example: Suppose you list your item on ebay.com (the US website), you may choose to offer “Free Shipping” under “Domestic Shipping” and under “International Shipping – Worldwide” you may charge USD 20.
  • This would mean that any buyer whose shipping address is within USA would be eligible for free shipping. Any buyer whose shipping address is outside USA would need to bear the shipping cost of USD $20 in addition to the item value.

You can choose to exclude specific shipping locations (i.e. regions, countries, PO boxes) from all your listings by using our Exclude shipping locations page. When you apply your shipping exclusions, we’ll block buyers whose primary shipping address is in a location you don’t ship to. You can change this setting in the “Buyer Management” section of your selling preferences.

• After you create a listing, it should show up in eBay searches within 24 hours. 
• If your listing is active and more than 24 hours have passed since you completed it, check carefully for typos or errors that might make it unsearchable. Here are some quick checks you can do:
  • Make sure you didn’t misspell anything or run two words together in the item’s title
  • Look for any typos that have accidentally created profanity in your listing – eBay searches will block a listing if it spots profanity.
  • Remove any special characters (! @ / *) from the title
  • See if you’ve created a duplicate listing. If you have, you’ll find a note in the “Selling” section of My eBay or Seller Hub explaining that your listing won’t be available until you’ve received at least one bid on the identical active listing.

• As a seller it is completely at your discretion to decide whether to offer a return or not to your buyer.
• You need to decide this and specify it clearly during the listing process
• However, do note that a buyer can always raise a return case, even if your returns policy says that you don’t accept returns. 
• If the item received by the buyer is Significantly Not As Described (SNAD) as per the listing/description, Faulty or Damaged, then you would need to accept the return. 
• It is important to note that a seller is responsible for ensuring compliance with consumer protection laws regarding returns and refunds. Please read the complete eBay Money Back Guarantee policy here : https://www.ebay.com/help/policies/ebay-money-back-guarantee-policy/ebay-money-back-guarantee-policy?id=4210

• Choosing to not offer a returns policy, may result in buyers being suspicious about the product quality and the listing. 
• Buyers may assume that the will not get any resolution/customer support from you if the item fails to match the listing description. This may also lead Buyer’s to open return cases with eBay in order to get their money back from you.  
• You can choose whether to accept returns if a buyer changes their mind about a purchase. However, if an item arrives damaged, doesn’t match the listing description, or if the buyer receives the wrong item, you’ll generally need to accept the return.

• This may depend on a number of factors. However, you can choose to offer any of the following return policies:
  • No returns
  • 30-day buyer-paid returns
  • 30-day free returns
  • 60-day buyer-paid returns
  • 60-day free returns
• Some product categories have unique retail standards where you’ll be able to offer variations on the returns policy options.

• Follow the steps below to set your return rules:
  • Go to your Returns preferences.
  • Under “Send a refund”, you can choose to let buyers keep the item and automatically refund them if the refund amount is less than a certain amount. Simply enter the amount you’re comfortable with.
  • Choose the return reasons when this rule will apply.
  • Under “Approve a return”, you can choose to automatically approve a return if the total refund cost is less than a certain amount. Enter an amount you’re comfortable with.
  • Choose the return reasons when this rule will apply.
• Changes to your return rules will automatically apply to all future return requests but won’t apply to returns already in progress.

When returning an item, it’s the buyer’s responsibility to ensure that it’s packed properly and protected during shipping. If the item is damaged while it’s being returned to you, you may be entitled to offer them a reduced refund. See our Partial refund guidelines for more details.

Once you’ve accepted a return, the buyer should send the item back to you as soon as possible. If we don’t see any indication that the item is on its way after 15 business days, we may close the return and protect you from negative feedback. Keep in mind that some returns can remain open for up to 35 business days.

• As a seller you need to ensure that your listings fulfil all of the following which will help you have the lowest rates of returns:
• A clear description is written about the item.
• Ensure that the product details are listed clearly and comprehensively.
• Sizing charts are provided to give sizing clarity.
• The listing includes good and clear photos (that are not misleading) including zoomed photos and photos from multiple angles.
• Buyers’ queries are responded to quickly and comprehensively.
• Listening to buyer feedback to improve your listings.
• Ensuring that good quality packing, reputable suppliers and reliable logistic providers are used.
• Buyers are provided with tracking details within specific timelines.
• Information on the returns policy is clearly set out in the description.
• Always keep your buyer updated & stay connected with them to solve their concerns.

• Getting paid for items you’ve sold on eBay is simple. 
• Your buyers can choose from a range of payment methods, and eBay will manage the end-to-end payments process.
• You will receive your funds directly in your nominated bank account through Payoneer in Indian Rupees (INR)

• With eBay – managing payments, you can Schedule Payouts at the frequency you choose (daily, as funds are available, or weekly). 
• Regardless of how the buyer pays, payouts are initiated Monday through Friday, within 2 business days of when the buyer pays for the item/s. 
• Payouts are made to your Payoneer account in US dollars. Payoneer will then transfer the funds to your nominated bank account in INR currency.
• eBay will email you when your buyer has paid and it’s time for you to ship your order (you can also check your eBay account for updates). 
• eBay will deduct the relevant transaction fees from the confirmed buyer payment.
• The funds from that sale, less applicable transaction fees, will then be sent to your Payoneer Account (within 2 business days). 
• Payoneer will then transfer the funds to your nominated bank account in the INR currency.

• Payoneer was founded in 2005 and is head quartered in New York, USA, and has regulatory licences in place for all geographies that it operate in. 
• In India, Payoneer has RDA (Rupee Drawing Arrangement) and OPGSP (Online Payment Gateway Service Provider) license from the Reserve Bank of India.

• With eBay Managing Payments, as a seller on eBay you do not have the option to choose any other payment method through which you want to receive the payments, other than through Payoneer.
• Also, you cannot offer any other payment methods to your buyers.
• Registering for Payoneer is one of the mandatory steps to complete your eBay seller registration to sell your items and receive payments.

With eBay Managed Payments, buyers can use a variety of payment methods such as credit and debit cards, Apple Pay, Google Pay, PayPal, and other locally accepted forms of payment depending on the listing site*. They can also save and store their card information for future use. Their experience will be similar to that of other online retailers.

Most non-US buyers can shop and pay on the ebay.com site as they do today. In most cases, the non-US buyer can pay using their locally supported forms of payment.

• eBay Managed Payments is the only option to receive payments on eBay wherein registering for Payoneer is mandatory.
• As a seller you cannot choose other ways to receive payments. Irrespective of how your buyer makes payments, the confirmed payments would be transferred to your Payoneer account post-deduction of eBay’s fees. Payoneer would then in turn transfer those payments to your nominated bank account.

• Your seller performance level is calculated by looking at your “transaction defect rate”, “cases closed without seller resolution”, “late shipments”, and “tracking validation”.
• To see how each of these measures can affect your seller rating, read details on Seller Performance Standards.

Based on your seller account performance, you will be given a   seller level which can be:

• eBay Top Rated: this means that you are one of the best sellers on eBay, providing an exceptional quality of customer service as well as meeting the minimum sales requirements for this level. 
• Above Standard: this means that you are meeting our minimum standard for sellers and are looking after your customers well.
• Below Standard: this means that you are not meeting one or more of our minimum requirements for customer service quality.

Your seller level is assessed on the 20th of each month based on:

• Your sales history; and
• Quality of service you have provided to your customers.

• Your current and projected seller level can be viewed in the section of “seller level” under the Performance TAB of Seller Hub; or
• You can also go to My eBay -> Open My Account section -> Open your Seller Dashboard.

Transaction defect rate, cases closed without seller resolution, late shipments, and tracking validation impact your seller level and performance.

• To become a “Top Rated Seller”, you must meet the following guidelines:
• an eBay account that’s been active for at least 90 days.
• 100 or more transactions and $1,000 in sales during the last 12 months with US buyers.
• a defect rate less than or equal to 0.5%, with three or fewer defects from unique buyers.
• cases closed without seller resolution less than or equal to 0.3%, with two or fewer cases.
• a late shipment rate less than or equal to 3%, with five or fewer late shipments.
• tracking uploaded within your stated handling time, and carrier validation for at least 95% of transactions to US buyers.
• Once you meet these requirements, we will be automatically upgrade you to the Top Rated seller status at your next evaluation.

• Service Metrics provide you with data on the percentage of your transactions that result in ‘Item Not As Described’ return requests and ‘Item Not Received’ requests from buyers. 
• Peer Benchmarks are an indicator of how you are doing in these areas compared to other sellers who sell similar items.

Service Metrics are evaluated on the 20th of each month.

• Sellers with 400 or more transactions during the last 3 months: You will be evaluated on your transactions over that three-month period.
• Sellers with fewer than 400 transactions during the last 3 months: You will be evaluated on your transactions over the previous 12-month period.

You can monitor your Service Metrics and Peer Benchmarks on your service metrics dashboard in Seller Hub.

• Click on “Performance Tab” in Seller Hub
• Under “Performance Tab”, click on “Service Metrics”

Service Metrics Include:

• How often you receive return requests for “Items Not As Described”.
• How often you receive buyer requests for “Items Not Received”.
• Peer Benchmarks comparisons of those rates to similar sellers.
• Insights into why your buyers are making “Item Not As Described” or “Items Not Received” requests.
• Tips to help reduce rates of these requests.

If you are evaluated as being subject to “Very High Rates”, the following may apply to your listings on the eBay sites and in the categories or shipping categories where the Very High evaluation applies:

• Item Not As Described: An additional 5% Final Value Fee will apply to listings in the categories where you are currently evaluated as Very High. 
  • Note: This additional 5 % Final Value Fee is calculated on the total amount of the sale, including shipping.
  • Final Value Fee Discounts, including Top Rated Seller discounts, do not apply to this additional fee. See our selling fees article for more information on how final value fees are calculated.
• Item Not Received: Time automatically added to buyer-facing delivery estimates for the shipping categories where you are currently evaluated as Very High.

These consequences will not be applied once your rating improves, and you are no longer evaluated as being subject to “Very High Rates”.

• The Detailed Seller Rating bar chart shows you how buyers rated your performance in four specific areas for the past 30 days i.e Accurate Description, Reasonable Shipping Cost, Shipping Speed and Communication. 
• The chart can help you determine areas where you can improve customer service to increase sales, earn discounts, or other benefits.

• A Positive Feedback percentage is calculated based on the total amount of positive and negative feedback that have been received for transactions in the last 12 months.
• This will exclude repeat feedback from the same buyer for purchases done within the same calendar week.
• Neutral Feedback is not taken into account and has no impact on the Feedback Scores but that does not mean they should be overlooked when sellers are trying to improve their customer services.

If you feel that the Neutral/Negative Feedback Score received is unfair, you can either:

• Send a feedback revision request to your buyer to revise their feedback. However, make sure that you have communicated with the buyer and resolved their concerns first; or
• If you have evidence to prove that the feedback is unfair, you can appeal to eBay to have it removed. Keep in mind that an appeal for removal of a Neutral/Negative Feedback Score needs to be done within 90 days from the date the buyer has left you the feedback.

eBay Advertising connects you with more buyers around the world with simple to use, high-performing solutions to promote your listings and eBay store.

You can set up three different types of advertising campaigns:

• Promote your listings — Drive sales by putting your listings in front of relevant buyers with access to ad placements
• Promote your store — Attract interested buyers to your store with targeted ads showcasing your top inventory
• Promote offsite — Highlight your eligible listings on popular external channels, like Google

You can access these advertising tools from the Advertising tab in Seller Hub. Once a campaign is active, you can monitor and update your campaign on the Advertising dashboard.

You can promote your listings from the Advertising tab in Seller Hub. After creating a new campaign for promoting your listings, you’ll choose a campaign strategy.

A campaign strategy determines how your listing will be promoted and how you'll be charged. When you promote your listings, there are two campaign strategies to choose from to fit your unique business needs:

• Priority campaign strategy
• General campaign strategy

Promoting your listings helps your items stand out among billions of listings across eBay and reach more buyers to drive more sales. eBay offers promoted listings campaign strategies for every type of seller.

When you promote your listings, there are two campaign strategies to choose from to fit your unique business needs: the priority strategy and the general strategy.

Priority campaign strategy

The priority strategy helps your listings reach highly motivated buyers through priority access to ad placements and advanced targeting controls. Only pay for clicks on your ads through the priority campaign strategy so you can drive more sales.

General campaign strategy

The general strategy can increase the visibility and awareness of your listings with general access to ad placements so you can reach more buyers. You’ll only pay when your item sells through a click on your ad.

A campaign strategy determines how your listing will be promoted and how you'll be charged. 

The priority strategy helps you reach highly motivated buyers with priority access to ad placements and advanced controls — like keyword targeting — to help you drive sales.

When you promote your listings using a priority strategy, your campaign will use a cost-per-click (CPC) model. You’ll only pay for clicks on your ads and the cost for each click is based on a second price auction, which means the fee charged will be determined by factors like listing quality, keyword relevance, your bid amount, competition from other sellers, and a reserve price (the minimum amount we've determined a click is worth, taking item quality, competition, seasonality, and marketplace thresholds into consideration).

The general strategy provides you with increased visibility of your listings with general access to ad placements with standard controls to help you reach more buyers.

When you promote your listings using a general strategy, you only pay when your item sells. The amount you pay is determined by an ad rate, or the percentage of an item's total sale amount (including item price shipping, taxes, and any other applicable fees) that is charged when a buyer clicks on and then purchases any of your items promoted using a general strategy within 30 days.

When you promote your listings using a priority strategy, your campaign will use a cost-per-click model and you’ll only pay for clicks on your ads.

When you promote your listings using a general strategy, you only pay when your item sells. The amount you pay is determined by an ad rate, or the percentage of an item's total sale amount (including item price shipping, taxes, and any other applicable fees) that is charged when a buyer clicks on and then purchases any of your items promoted using a general strategy within 30 days.

Priority ad fees are based on your bid, the level of competition for queries in which your ad appears, and the clicks your ads have received.

For each campaign, the total ad fees charged each day for clicks on your priority ads cannot exceed the daily budget you set each day.

Learn more

You are only charged for items promoted with the general campaign strategy when a buyer clicks on your promoted listing ad and purchases any of your promoted items within 30 days. (A click is when a buyer clicks through to your item page from your ad, or clicks the Add to Watchlist heart symbol on your ad.) This means you only pay when you sell.

The fee you are charged is based on the ad rate you set for each listing. An ad rate is a percentage of an item's total sale amount (including shipping and any other applicable fees or taxes).

Learn more

Priority campaign strategy: Your bid amount is a factor in determining how frequently your listing appears in placements across eBay. The more competitive the bid, the more likely your listing appears in an eligible ad slot.

General campaign strategy: By default, all listings in general campaigns are eligible to appear in external sponsored placements. Those ads may preempt other eBay-funded marketing efforts we may take on your behalf.

No. The daily budget is the maximum amount that you're willing to spend on a single priority campaign per day. Some days you may spend less than your daily budget, but you will never be charged more than the amount you choose. Once your campaign has reached its daily budget, your campaign will stop serving ads until the next day, when the daily budget resets. Any unused daily budget will not roll over to the next day.

Learn more

If a buyer clicks on your promoted listing and purchases any of your promoted items within 30 days of the click, you will be charged an ad fee.

No. You are charged the fee that applied when the buyer last clicked on your promoted listing within the 30-day window.

It depends. We define the sale of a promoted item that is different from the item originally featured in the ad that the buyer clicked on as a Halo Item sale. A Direct Sale is when a buyer purchases the same item that was featured in the general ad they originally clicked on within 30 days.

For Halo Item sales, you will only be charged an ad fee if the purchased item is actively promoted with the general strategy in any campaign at the time of the sale, and you will be charged the ad rate of the sold item. For Direct Sales, we measure the 30-day sales attribution window from the click closest to the sale and charge based on the ad rate in effect at the time of that last click.

The ad fee for Halo Item sales will be calculated based on the ad rate in effect for the sold item at the time of the sale.

When you promote your listings using a priority strategy, recommended listings are those that have the most potential to drive sales based on eBay's historical data.

Listing promoted using a general strategy may appear in prominent placements across the eBay network, including the search results page and product pages.

The eBay network is a group of sites where your promoted listings could be featured, including eBay and partner sites across the internet.

Your promoted listings may appear in sponsored placements off eBay, including search engines, to help drive traffic to your listings when buyers are actively searching and shopping across the internet.

Yes. You can promote any eligible listings that have a Discounts Manager offer or a Best Offer on the particular listing.

Yes. You can promote the same listings through general and priority campaigns. Listings can simultaneously be in multiple priority campaigns but can only ever be in one general campaign at a time.

While Promoted Listings help buyers discover your listings, Promoted Stores drives traffic to your eBay store and helps buyers discover your brand with ads that can feature multiple listings.

Promoted Stores is an advertising solution that allows you to easily launch eye-catching ads that drive interested buyers to your eBay store. These ads highlight a coupon or category of items in your store and contain your store’s name, logo, a headline, a link to your store, and several of your top performing listings.

Your ads can appear in places like the top of search results or listing pages. eBay is constantly looking to improve the experience of Promoted Stores so it may expand to other placements in the future.

The cost for each click is based on a second price auction, which means the fee charged will be determined by factors like historical performance on eBay, your bid amount, other sellers' bids, and a reserve price (the minimum amount we've determined a click is worth, taking competition and marketplace thresholds into consideration).

Learn more

Promoted Offsite is an advertising solution that lets you easily promote all of your eligible inventory on external channels, like Google. Reach new buyers and increase external traffic with easy to launch ads that are shown to buyers who start their shopping journey off of eBay.

This puts your items in front of buyers actively searching for what you offer, even if they aren't on eBay yet. When buyers click your ads, they land directly on your eBay listing page, where they can see item details and make a purchase.

Campaign setup is simple: Set a budget, name your campaign, and pick the dates you want your campaign to run. Once you launch a campaign, eBay handles the rest, optimizing your ads for success.

Your listings can appear as an ad on external channels, like Google. We are constantly looking to improve the experience of Promoted Offsite so we may expand to other placements in the future.

Your listings can appear as an ad on external channels, like Google. We are constantly looking to improve the experience of Promoted Offsite so we may expand to other placements in the future.

Only fixed price listings are currently eligible for Promoted Offsite. Auction listings are not eligible at this time. Some channels may require fixed or free shipping. Placement eligibility is subject to the external channels' policies and requirements.

• It’s a quick and simple tool to use that allows you to market your products like a professional.   
• With Discounts Manager, you can create various promotions for “Fixed Price Format” listings and draw your buyers’ attention to a set of items by offering discounts on those items’ regular sales price.

Discounts Manager is included for free with any Store Subscription.

• You will be able to find it in the Marketing Tab of Seller Hub.
• If you have a Store Subscription, then you can use Discounts Manager.

You can create different types of promotions such as Order size discounts, Sale Event, Shipping discounts, Coded Coupons & Volume Pricing. Click here to learn more.

• The easiest way to make sure the discount is set up the way you want, is to preview the offer. 
• To preview the offer, click the More tab under the discount. 
• You can preview the link for any scheduled discounts and to review any possible issues. If the discount is live, you can also view the targeted URL link. This link will allow you to see the offer as a buyer would.

• Go to Marketing in Seller Hub.
• Select Discounts on the left side of the page.
• Select Create discount.
• Choose Sale event.

Buyers may see a special strike-through price and sale logo in the following places:

• View Item Page (plus a Free Shipping logo if offered).
• Similar items promoted on the bottom of other sellers’ View Item Pages.
• Seller Email Marketing (plus a Free Shipping logo if offered).
• eBay Stores Promotion Boxes.
• In-Store search (this is the search within a particular store).
• Items I’m Watching (if the item has gone on sale after it was added to the buyer’s watch list).
• Items I’m Watching Ending Soon Email.
• In all other areas, the “Sale Price” will be displayed as the BIN (Buy It Now) price (including in the main eBay search results).

For items to be eligible for Seller Hub Discounts, your listing must be in fixed-price format with Buy It Now pricing.

The discount will remain active on your discount dashboard, however if the item does not have quantity, we will not show the item in the discount. Once the item has active quantity it will show in the discount again.

• The Coded coupons tool gives you the ability to create discount codes that your customers can apply at checkout
• Coded coupons are available to eBay Store subscribers on the Seller Hub Marketing tab
• You can share coded coupons publicly (on ebay.com) or privately through your own marketing channels

• If you do a large amount of cross border trade and would like your offers to appear on other sites, you will have to create them separately on those sites.
• Note: Offers will only appear on the eBay site where you used Discounts Manager.