Feedback is an opportunity to share your experience with other members of the eBay community. Feedback helps buyers and sellers build their reputation on eBay and this is why a “verified purchase” mark is displayed next to feedback. eBay wants your seller performance ratings and feedback to properly reflect the service you provide to your buyers. Learn how to add comments to feedback you left or received, or ask a buyer to reconsider their rating.
Feedback profiles
Buyers look at a seller's feedback profile when making a buying decision. You can see how eBay members have rated you by viewing your feedback profile.
Viewing and responding to feedback from buyers
There may be times when you want to reply to feedback a buyer has left for you, or add a comment to feedback you’ve previously left for someone else. You can’t change feedback you’ve left for a buyer, but you can ask a buyer to reconsider feedback they left for you.
Leaving feedback for buyers
Leaving feedback is a great way to say thank you to buyers, and it encourages them to leave feedback for you.
Feedback policies
Feedback is an opportunity to share your experience with other members of the eBay community. As a buyer, you can leave a comment or upload images of your item. As a seller, you might want to thank a customer for their purchase or reply to their feedback.
