Case Resolution
Sometimes, conflict situations arise between buyers and sellers. Learn how you can deal when there's a problem with a transaction, what to do if the buyer opens a request, and how to open the case by yourself.
Seller Protection
eBay protects not only buyers but sellers as well. Find out what Seller Protection is and what criteria the transactions should meet.
Setting Buyer Requirements or Blocking a Buyer
There may occasionally be buyers that make transactions more difficult, expensive, or simply unpleasant. eBay offers you a number of ways to exclude these buyers by setting buyer requirements or to block individual buyers with whom you don’t want to interact.