Getting paid from buyer

A successful sale on eBay is a big achievement in itself, however it is also important to know how you are going to manage the payments from buyers i.e. how you are going to get paid?

How do you as an INCBT seller get paid for selling on eBay?

With eBay Managing Payments, getting paid for items you’ve sold on eBay is simple. Your buyers can choose from many payment methods, and you’ll receive your payouts directly in your bank account provided at the time of Payoneer registration. You should be aware that at the time of creating your eBay seller account, there are three crucial steps that need to be completed:


Create your Payoneer account


Link your Payoneer account to your eBay account


Sync your eBay and Payoneer accounts

What does eBay Managing Payments mean?

With eBay Managing Payments it means that you can sell in one place, on eBay, and buyers have more ways to pay. You can schedule payouts at a frequency you choose (daily, as funds are available, or weekly). Regardless of how the buyer pays, payouts are initiated Monday through Friday, within 2 business days of when the buyer pays. If payouts are made to your Payoneer account, they will be made in US dollars and then Payoneer would make the payout to you in Indian currency. 


Benefits for sellers

eBay managing payments simplifies the buying and selling experience on eBay by delivering multiple enhancements


Buyers have new payment options: credit and debit cards; Apple Pay; Google Pay; and PayPal, as well as other locally accepted forms of payment depending on the listing site.


Access everything you need, all in one place: consolidated fees, customized reports, refunds, returns, and simplified protections. If you use third-party tools, there should be no change to how you use them.

Streamlined operations

Payouts directly into your Payoneer account, and Payoneer will then make the payouts to your bank accounts. Get unique order numbers for ease of reconciliation and returns processing.


Updated reports available for download and export from Seller Hub and data to reconcile transaction records with your Payoneer account or bank account, depending on where your payouts are sent.

API integration

Those who integrate using eBay APIs can update their integrations to view payout information.

Dedicated support

Get expert support during the sign-up process and whenever you need help.

Which payment method can you offer your buyers?

With eBay Managing Payments, buyer will have multiple options to make payments :

Credit and Debit cards

Credit and Debit cards


Apple Pay


Google Pay



as well as other locally accepted forms of payment depending on the listing site. These will automatically be added to your listings and show up as payment options at the checkout to the buyer.

Payment methods not allowed on eBay

  • Sending cash through the mail.
  • Sending cash or money orders through instant, point-to-point cash transfer services that are not banks) such as Western Union or MoneyGram.
  • Mailing checks or money orders, except for items in categories specifically permitted.
  • Bank-to-bank transfers.
  • “Topping off” a seller’s prepaid credit or debit card.
  • Online or other payment methods not specifically permitted in this policy.
  • Offering a payment method to some buyers and not to others.
  • Discouraging buyers from using any payment method the seller specified in the listing.
  • Asking buyers to pay using a method not mentioned in the listing.

When and how will you receive the payouts?

eBay sends a message when your buyer has paid and it’s time for you to ship your order. eBay makes the funds from your sale available within 2 business days after confirming the buyer’s payment. You may choose to receive payouts of available funds daily or weekly. So irrespective how the buyer has paid, you will always receive the payments in the bank account provided by you during the Payoneer registration in Indian currency.

Remember:  When eBay sends payouts to your Payoneer account, eBay deducts fees and expenses related to your sales from your funds prior to payout. Examples of eBay selling fees include but are not limited to: insertion fees, promoted listings, listing upgrades, and Store subscription fees. You will find details of your payouts, including all related fees and expenses, in the Reports section of Seller Hub or the Seller Dashboard section of My eBay.

Valuable insights

Did you know that you can choose when you want to receive the payouts?

By default, payouts are initiated daily, but you can also change to weekly payouts.

  • Daily payouts are initiated Monday through Friday and include any funds that have become Available for payout during the previous 24 hours
  • Weekly payouts are initiated on Tuesdays and include any funds that have become Available for payout Monday through Sunday of the previous week

Here’s how to change your payout schedule in Seller Hub:

  1. Go to the Payments tab in Seller Hub.
  2. Select Payout Settings.
  3. Change the frequency of your payouts from Daily to Weekly as needed. You can also change your payout schedule in Payments in My eBay.

You should ship your order as soon as you see the “Awaiting shipment” status on the Manage Orders page in Seller Hub, even if you haven’t received payment to your bank account or to your payoneer account. Don’t worry, eBay will only display this status once the buyer’s order has been confirmed.

How to track your payouts?

Tracking your payouts is simple. We’ll send you an email to let you know that we’ve initiated a payout. Additionally, each payout has its own unique Payout ID, making it easy for you to keep track of your funds.

Payout statuses | Here’s an explanation of each payout status:



A Payout ID has been created and the payout process has started

In progress

In progress

The payout has been initiated by eBay and is in the process of being sent to your Payoneer account


Funds sent

Your payout is successful. eBay has sent your payout to your Payoneer account



The payout has been initiated by eBay, but an issue has occurred with your Payoneer account or eBay



Your payout method could be invalid, or may have been blocked by eBay

What to do if payouts fail?

If your payouts are showing as Returned or Blocked, your bank information may be incorrect or you may need to verify additional information before payouts are initiated to your account. Learn more in our article about registering as a seller.

Want to know more about eBay Managing Payments, click here.

Read more on eBay-Payoneer FAQs.