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Simplifying VAT invoicing

ebay.co.uk

Save time with downloadable VAT invoices and receipts.

  • What you need to know 
  • How it works 
  • Important considerations 
  • Next steps 
  • FAQs

What you need to know

We understand that generating VAT invoices and receipts for your buyers can take up valuable time. To help you focus on growing your business, we're excited to introduce a new automated feature that simplifies VAT invoicing for both buyers and sellers on eBay, helping to make this process easier and more efficient for you.

This new automated VAT receipt and invoice generation system gives your buyers instant access to downloadable VAT receipts, eliminating the need for manual invoicing. This feature is expected to reduce buyer requests and simplify your accounting records management.

A simple automated solution 

With our new feature, eBay takes care of generating VAT invoices for you, so you can focus on what you do best — selling.

VAT invoices and receipts are just a click away in Seller Hub or My eBay, ensuring that both you and your buyers can easily access these documents whenever you need them. This guarantees that your records remain organised and up to date.

How it works

  • eBay automatically generates a VAT invoice on your behalf
  • VAT invoices and receipts are available for download through the “View order details” page in Seller Hub or My eBay
  • Access to VAT invoices, receipts, and credit notes is available for up to 18 months from the purchase or credit date
  • Be aware that this new feature might cause duplicate invoices if you use automated software or create invoices manually

Next steps

Review your current invoicing process to ensure it integrates smoothly with the new VAT feature, preventing any duplicate invoices. If everything checks out, click the “Opt in now” button below to start streamlining your VAT invoicing.

FAQs

Can I bulk download VAT invoices?

Currently, there’s no option to bulk download invoices. Each invoice must be downloaded individually.

What happens if I opt in and create a duplicate invoice?

Duplicate invoices can complicate VAT accounting and double VAT liabilities. If duplicate invoices are issued for the same transaction, you’ll need to cancel your own invoice. Please note that invoices generated automatically by eBay can't be cancelled.

Can I opt out of this feature?

Yes, if you opted in earlier and feel it no longer meets your needs, you can opt out. To do so or if you have any questions, please contact: vatinvoicessignup@ebay.com.

How can I manage credit notes for returns and refunds, and what should I do if I need to keep them beyond 18 months?

You can issue credit notes for returns and refunds. If you need to keep these documents after 18 months, you can download them for your own records