EU GPSR: General Product Safety Regulation 🇪🇺 🇬🇧
GPSR ensures the sale of safe products to buyers in the European Union (EU) and Northern Ireland (NI). This regulation applies to both new and second-hand products sold in these markets, and it introduces specific requirements for businesses regarding product safety information.
To learn more about the GPSR, check out our Seller Center page.
Selling products with a CE mark into the EU 🇪🇺
The European Conformity (CE) mark indicates that a certain product is safe for sale and use in the European Economic Area. If you sell any CE-marked products to EU buyers, you must have an EU established economic operator and provide information about it on your products or packaging.
Using of the UKCA/UKNI and CE markings in the UK market 🇬🇧
After leaving the EU, the United Kingdom implemented its own regulations regarding product conformity assessment. You need to use UKCA/UKNI markings and add this info in your item descriptions if you want to sell to buyers from Great Britain and Northern Ireland.
EU DAC7 and the Platform Tax Transparency Act – Sales reporting obligations 🇪🇺
DAC7 introduced new reporting obligations for platforms acting as digital intermediaries, such as eBay. The rules require digital platform operators to collect and verify information about the identity and transactions of sellers that use their platforms. This information must be reported to the German tax authorities and sellers each year. eBay follows the German law requirements in order to fulfill its obligations under DAC7. DAC7 reports on all EU business and consumer sellers with 30 or more transactions OR more than 2,000 EUR in total payments per calendar year.
To learn more about DAC7, visit our Help page.
14-day right of withdrawal under the EU Consumer Rights Directive 🇪🇺
If you sell online to EU buyers, you must offer them a right of withdrawal within at least 14 days. It means that they can return an item without explanation, and you provide a full refund of the price and shipping costs unless the item is damaged. Non-compliance can lead to legal claims, court proceedings, and penalties.
EU DSA: Digital Services Act 🇪🇺
The Digital Services Act fosters a safe, accountable online environment, requiring platforms like eBay to enhance transparency and consumer protection. To learn more about the DSA, visit our Seller Center page.
Extended Producer Responsibility 🇫🇷 🇩🇪
Extended Producer Responsibility (EPR) legislation is part of a Europe-wide initiative to protect the environment by improving waste management, limiting the use of landfills, and stimulating innovation in recycling. eBay is legally required to make sure that sellers are complying with EPR regulations. Find out whether you need to register with an eco-organisme in France, license your packaging in Germany, or comply with the German ElectroG Act.
Frequently asked questions
Does the GPSR apply to me if I’m located in Mexico and selling to the US?
No, it only applies to items sold in the European Union and Northern Ireland.
I ship orders to both the EU and the UK. What marking should I use, UKCA or CE?
I don’t want to provide the 14-day right of withdrawal to my customers. What should I do?
These regulations won’t apply to you if you don’t sell to buyers from the EU. It means that you exclude the EU countries from worldwide shipping and avoid listing on the EU international eBay sites. It is also advisable to add a disclaimer to your listings informing that you don’t ship to the EU.
What information is shown on my listings according to the EU Digital Services Act?
Buyers from the EU will see your business name, business address, verified email and phone number. Besides, your business registration number will appear on your listings if relevant. Buyers from other countries won’t have access to this information.
What is an eco-organisme?
An “eco-organisme” is another name for a Producer Responsibility Organization (PRO) in France. It’s a company approved by the public authorities to manage the end-of-life of the equipment: collection, sorting, recycling, and recovery of waste.