Regulations

Selling products with a CE mark into the EU

From 16 July 2021, any CE-marked products that are sold into the EU, will have to have an EU established economic operator listed on the product or packaging.

Shipping Performance Policy — Item Not Received Rate

Starting from July 24, 2023, eBay will launch the Shipping Performance Policy – Item Not Received Rate.

Sellers with a higher than market average “Item not received” rate may be subject to a range of actions, such as eBay ending or removing your listings, enforcing buying or selling restrictions, adjusting your selling limits and/or suspending all relevant accounts.

Using of the UKCA/UKNI and CE markings in the UK market

Following the UK’s departure from the EU, the UK now has its own domestic regulations covering most goods previously subject to the EU’s CE marking. Get your business ready for these changes.

eBay Verified Rights Owner Program and Intellectual Property Policy

eBay is committed to providing a safe place to buy and sell, which respects intellectual property owners’ rights. Get to know more about the Verified Rights Owner (VeRO) program and the eBay Intellectual Property Policy.

DAC7 — Sales reporting obligations

The EU Directive known as DAC7, implemented in Germany by the Platforms Tax transparency Act (PStTG), requires action by eBay and its EU-resident sellers starting 2023. eBay is legally required to report transaction data of its users to tax authorities under certain circumstances.

14-day right of withdrawal under the EU Consumer Rights Directive

If you sell over the Internet to consumers residing within the European Union, you have to offer them a right of withdrawal. This means that the buyer can return the item within a certain timeframe (at least 14 days) without giving any reasons and get a full refund unless the item is returned in a damaged condition.

Extended Producer Responsibility for business sellers

Extended Producer Responsibility (EPR) legislation is part of a Europe-wide initiative to protect the environment by improving waste management, limiting the use of landfills, and stimulating innovation in recycling.

Since 1 July 2022, all marketplaces, including eBay, have been legally required to make sure that sellers are complying with EPR regulations.

EPR in France

Under the EPR regulations, manufacturers, importers, and eBay sellers are responsible for the entire life cycle of the products they sell. If your buyers are based in France, read this article to find out if the new law applies to your inventory.

EPR in Germany

The German Packaging Act (VerpackG, German EPR Law) and the Electrical and Electronic Equipment Act (ElektroG, Elektrogesetz) affect business sellers whose items end up with private consumers in Germany. Read this article to find out if the new legislation affects your eBay business.