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Transactions

How Returns Work

Find out how an item return offer can increase your listing’s conversion rate, what options for return conditions are available, and how to minimize real returns.

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How to Set Up a Return Policy

Detailed step-by-step instructions on working in the Sell Your Item form, setting up basic and advanced conditions for returning.

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Cancel a Transaction

Learn how to cancel a transaction, when it may be needed and how it may affect your Seller Level.

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