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Top Rated Seller

You can become a eBay Top Rated Seller on ebay.com, ebay.co.uk, ebay.ie, ebay.de, ebay.at and ebay.ch (the US, UK, Ireland, Germany, Austria and Switzerland markets, as well as in markets outside these regions) depending on your sales history and on meeting regional performance standards requirements.

Regional seller performance standard programs

If you sell on other eBay sites or offer international shipping, your performance is measured against the standards of the region into which you sell an item. eBay has four regional performance standard programs:

  • US seller standards program determines your status on ebay.com. You're evaluated based on transactions which are shipped to the US.
  • UK seller standards program determines your status on ebay.co.uk and ebay.ie. You're evaluated based on transactions which are shipped to the UK and Ireland.
  • German seller standards program determines your status on ebay.de, ebay.at and ebay.ch. You're evaluated based on transactions which are shipped to Germany, Austria, and Switzerland.
  • Global seller standards program determines your status if you are selling in one of the markets outside of the US, UK, Ireland, Germany, Austria and Switzerland. You are evaluated based on all of your transactions which are shipped worldwide, minus those that are shipped to the US, UK, Ireland, Germany, Austria, and Switzerland.

How to become a Global eBay Top Rated Seller (markets outside the United States, United Kingdom, Ireland, Germany, Austria and Switzerland)?

To become a Global eBay Top Rated Seller (markets outside the US, UK, Ireland, Germany, Austria and Switzerland) you need an eBay seller account that's been active for at least 90 days.

Your seller performance should meet the following requirements:

  • 100 or more transactions during the last 12 months with buyers all over the world except for the above countries
  • A defect rate less than or equal to 0.5% (transactions that were either canceled for being out of stock or had a case closed without seller resolution)
  • A late shipment rate less than or equal to 5%
  • Cases closed without seller resolution less than or equal to 0.3%

How do I become a USA eBay Top Rated Seller?

To become an eBay Top Rated Seller in the US market you need an eBay seller account that's been active for at least 90 days.

Your seller performance should meet the following requirements:

  • 100 or more transactions and $1,000 in sales during the last 12 months with USA buyers
  • A defect rate less than or equal to 0.5% (transactions that were either canceled for being out of stock or had a case closed without seller resolution)
  • A late shipment rate less than or equal to 3%
  • Cases closed without seller resolution less than or equal to 0.3%

How do I become an UK and Ireland eBay Top Rated Seller?

To become an eBay Top Rated Seller in the UK and Ireland markets you need an eBay business seller account that's been active for at least 90 days.

Your seller performance should meet the requirements:

  • 100 or more transactions and £1 000 in sales during the last 12 months with the UK and Ireland buyers
  • A defect rate less than or equal to 0.5% (transactions that were either canceled for being out of stock or had a case closed without seller resolution)
  • A late shipment rate less than or equal to 3%
  • Cases closed without seller resolution less than or equal to 0.3%

How do I become a Germany, Austria and Switzerland eBay Top Rated Seller?

To become an eBay Top Rated Seller in Germany, Austria and Switzerland markets you need an eBay business seller account** that's been active for at least 90 days.

Your seller performance should meet the following requirements:

  • 100 or more transactions and €1 000 in sales during the last 12 months with Germany, Austria and Switzerland buyers
  • A defect rate less than or equal to 0.5% (transactions that were either canceled for being out of stock or had a case closed without seller resolution)
  • A late shipment rate less than or equal to 3%
  • Cases closed without seller resolution less than or equal to 0.3%
** According to the ebay.de policy, if the seller has a store subscription, the system considers him as a business seller, regardless of account type.