Viewing and responding to feedback from buyers
There may be times when you want to reply to feedback a buyer has left for you, or add a comment to feedback you’ve previously left for someone else. You can’t change feedback you’ve left for a buyer, but you can ask a buyer to reconsider feedback they left for you.
Feedback policies
Feedback is an opportunity to share your experience with other members of the eBay community. As a buyer, you can leave a comment or upload images of your item. As a seller, you might want to thank a customer for their purchase or reply to their feedback.
Leaving feedback for buyers
Leaving feedback is a great way to say thank you to buyers, and it encourages them to leave feedback for you.
Feedback profiles
Buyers look at a seller's feedback profile when making a buying decision. You can see how eBay members have rated you by viewing your feedback profile.