In the heart of Laavaan, a small town in the Dausa district of Rajasthan, lies a story of transformation—a story of tradition, craftsmanship, and global ambition. Gyan Singh and his family have been part of India’s rich heritage of weaving rugs, but like many traditional artisans, the challenge was scaling their business beyond local markets.
Here’s when they collaborated with eBay – a partner that not only introduced Gyan Singh to international markets but helped turn his family's dream into a global success story.
Why did you start selling on eBay?
“We knew our rugs were a testament to the craftsmanship passed down through generations. But the bigger question was, how do we take our rugs to the world.”
"My grandfather was a farmer," Gyan Singh begins. “For over 25 years, my family was deeply rooted in agriculture. It was my father who introduced us to rug making, blending traditional skills with innovative materials.” The rug-making process in Laavaan begins with sourcing the finest materials, followed by carefully designing patterns, coloring threads, and finally weaving them into intricate designs.
But while the family had mastered the art of creating exquisite carpets, expanding the business posed a significant challenge. The local market had limitations, and there was always the dream of selling internationally.
“I reached out to eBay, and their team was incredibly supportive,” Gyan explains. “They helped me every step of the way—whether it was obtaining the necessary licenses or learning how to list our products for an international audience. It was like having a partner who cared as much about our success as we did.”
How much has your business grown after being associated with eBay?
What began as a team of 15 weavers quickly grew to over 100 skilled artisans…
Once the family business was set up on eBay, the results were undeniable. “eBay helped us scale rapidly. We no longer needed to worry about finding the right buyers or managing logistics—eBay took care of that,” Gyan adds.
This growth didn’t just benefit the family—it created jobs and opportunities within the local community. With demand soaring, Gyan’s business was now supplying carpets to homes across the globe.
eBay’s platform has enabled Gyan Singh and his family to become experts in exporting, managing logistics seamlessly, and building a sustainable business that stands the test of time. “With eBay, we’ve become export experts,” he adds.
How has eBay affected your business and your life?
The family’s worries about how to compete in the global market evaporated as they saw their sales and reputation grow. "With eBay, we’re no longer just carpet makers—we’re exporters."
Before eBay, Gyan’s family was focused purely on crafting the product. But navigating the world of exports was a challenge. eBay’s easy-to-use platform took the guesswork out of selling internationally. “It wasn’t just about listing products; eBay showed us how to manage margins, track logistics, and ensure that we could meet the demands of international buyers,” Gyan says.
For Gyan, his journey with eBay is not just about numbers or sales—it’s about keeping a family legacy alive. The business, passed down from generation to generation, continues to flourish in the modern world without losing its traditional roots. "We still weave every rug with the same care as when my father started, but now we have the support to bring that craftsmanship to a global stage."
Conclusion
Gyan Singh’s story illustrates the incredible power of eBay’s platform for businesses looking to scale beyond borders. eBay doesn’t just provide access to new markets—it offers the tools, support, and infrastructure necessary to ensure that small businesses, like Gyan’s, can thrive globally. For any traditional business owner with international aspirations, eBay is more than just an e-commerce platform; it’s a gateway to global success.