Information portal for sellers
Create Your Listing
First steps
How to list your items
How to create a listing: the step-by-step guide
Rules and restrictions in selling: items categories and number of listings
How to end a listing
How to revise a listing
How to price your items
Selling through auctions
How to relist items
How to cancel bids and manage bidders
How to organize your items catalog on eBay
Great Price badge
Presale listings on eBay
How to use an eBay seller account
How to register as a seller on eBay: step-by-step guide
How to close your eBay seller account
How to protect your eBay seller account
What to do if my eBay seller account Is blocked
Changing registration country
Multiple accounts
How to change your seller account type
Meet our sellers
Sellers from Europe
Rolandas Tarnauskas, Deimante Sejonaite, Ernesta Grigaravičiūtė
Olgerdas Trakimas
Konstantinos Spiliadis
Olga Svobodova
Andrew
Alina Pascu
Pavels Spiridovskis
Kristina Stankevice
Justinas Baranovskis, Vilius Civilka, Karolis Nauburaitis
Igor Smelyansky, Artem Shevchenko
Josef & Karolina Tekin
Aleksei Makarenko
Sellers from Latin America
Lucas Moura
Andrés Pinzón & Jessica Vargas
Angelica Kuri
Alberto González
José Luis Orellana
William Rodríguez
Emanuel Aguirre
Francisco Ortiz
Allan Santos
Daniel Hidrie
Miguel de Luna Márquez
Sellers from Asia and the Middle East
Amit Lavie
Lior and Liat Zabda
Michael Ben Raphael
Ziv Ashuri
Galina Shabbat
Shiri Zylberman
Ben Halfon
Yakir Solcman
Idan & Hani Mishali
Izhak Ivgi
Education
Webinars
Grow your business with eBay
Podcasts
Welcome to eBay Academy
Shipping
How to set up your shipping
Setting up your shipping options: the step-by-step guide
How to set shipping exclusions to specific regions
Handling time & estimated delivery dates
When you need signature confirmation
Shipping tips and best practice
Tips for shipping internationally
Offering combined shipping
Drop shipping
How to pack an item for shipping
Eco-friendly packaging: 11 tips for a sustainable seller
eBay International Shipping Program is being expanded to international sellers
Manage listings
How to optimize your listings
Tips on listing optimization
Photo tips
How to make your listings more mobile-friendly
How to create Listings with variations
Checklist: your perfect listing to sell clothes
New Bulk Listing Tool: advantages and features
How to list faster with business policies
Adding a video to your listing
How to create a listing with a charity option
How to create and use selling templates
Item specifics
Product identifiers
Limits
Selling limit and zero insertion fee listings
eBay category limits
Listing on eBay international sites
How listing on eBay international sites can help increase sales
eBaymag: the tool to manage listings and optimize shipping
Update item specifics in bulk using the file download/upload feature
eBay bulk listing tools
How to list and deliver digital items on eBay
Seller performance
Seller performance
Global seller performance standards
Service metrics policy
Seller performance policy
Seller levels and performance standards
Top Rated Seller
How buyers’ feedback affects your feedback metrics
How to improve your seller performance standards
Disputes and seller protection
Item not received issues
Seller protection
Setting buyer requirements or blocking a buyer
Handling payment disputes
Appeal a defect
Payment dispute seller protections
Transactions
How returns work
How to set up a return policy
How to set up return options in Sell Your Item form
How to set up two basic return rules
How to set up advanced return rules
How sellers can cancel an order
Refunding buyers
What to do if a buyer has not paid for the item
Order cancellation policy
Return shipping for sellers
Item location policy
How to handle a return request
Fees, taxes & payments
Seller fees
Selling fees for eBay sellers
International fees for eBay sellers
Promoted Listing fees
Monthly Zero insertion fee listings and basic fees on international eBay sites
Fee credits
Taxes
Value Added Tax
VAT import regulations for Portugal
VAT import regulations for the UK
VAT import regulations for the EU
VAT on eBay fees in Kazakhstan
VAT on eBay fees in Egypt and Bosnia and Herzegovina
VAT import regulations for Norway
Payments
eBay is managing payments
What does it mean for eBay to manage payments
How to set up and change your payment method for fees and selling costs
Payments on hold
How to send invoices to buyers
Running Total in transaction details
Regulations & policies
eBay policies
eBay rules and policies overview
Shipping performance policy — Item Not Received rate
eBay Verified Rights Owner Program and Intellectual property policy
Service standard policy — bad buyer experience rate
Shipping hazardous materials
International regulations
Selling products with a CE mark into the EU
Using of the UKCA/UKNI and CE markings in the UK market
DAC7 — Sales reporting obligations
14-day right of withdrawal under the EU Consumer Rights Directive
EU Digital Services Act
Extended Producer Responsibility
EPR in France
The German Packaging Act
The German EEE Act (ElektroG)
Marketing
Your eBay Store
Set up your Store
eBay Store subscriptions and fees
How to close your eBay Store
How to customize your eBay Store
eBay Stores on international eBay sites: fees and benefits
Building a repeat buyer business for your Store
Promotion
Promotions Manager
How can promotions help you as a seller
Sale Event + Markdown
Order Discounts
Shipping Discounts
Coded coupons
Promotion strategies
Volume pricing
Offer to buyers
Connect with more buyers using social media
The basics of SEO on eBay
Adding Best Offer to listings
10 practical tips: how to sell vintage like a pro
How to find and understand your target audience: practical tips
How to get started with Seller Hub’s Social page
How to understand the new generation of buyers
How to attract more buyers by being a sustainable seller
Promoted Listings
Promoted Listings Standard
Promoted Listings Advanced
Promoted Listings Express
Promoted Listings Standard, Advanced, or Express? How to choose the right campaign type
eBay services and tools to help a seller
Terapeak: effective market research tools
How to manage Time Away
Tools for trading cards sellers: CSV Upload and Price Guide
Teamwork on eBay: how to set up Multi-User Account Access
Optimize your listings with the Listing Quality Report
How to create and send newsletters to buyers
How to create buyer groups
Seasonal guide for eBay sellers
Run marketing campaign
How to maximize your Black Friday and Cyber Monday sales
The Christmas season insights for eBay sellers
Seasonal tips: practical tools for the peak sales season
Free, downloadable seasonal checklists
Inventory is the key: how to get ready for peak season
Excellent customer service during busy seasons
Shipping tips for the holiday season
How to package seasonal products and decorate your Store
Top selling items for this holiday season
2024 holiday calendar: key dates for your marketing campaigns
Spring trends in sales
Seller Hub: your business control center
Monitoring your business in Seller Hub
How to use Seller Hub Reports
Manage your sales using Seller Hub
How to use the Payments tab in Seller Hub
Uploading your listings in bulk using Reports tab
Grow your P&A business
Basics of selling vehicles, parts, and accessories
Fees for selling vehicles on eBay Motors
eBay Assured Fit program in UK and Germany
Vehicle compatibility (fitment): guide for eBay sellers
Tools and solutions for selling vehicle parts on eBay
Selling auto parts and accessories on eBay: how to build inventory and choose suppliers
Seller updates
eBay news
Meet the winners of eBay Exporter of the Year 2023!
Update on the classification of shipping methods and logistics service providers
Updates on seller protection for shipments from Serbia
Updates on seller protection for shipments to/from Israel
Israel Export Institute launches an online catalog to support businesses
Updates on seller protection due to Turkey & Syria earthquake
Quick setup for Promoted Listings Advanced
Seller Protections for shipping delays due to Hurricane Fiona
Changes to Promoted Listings Standard ad fees
eBay partners for sellers services — all providers on one page
Important updates on seller protection
Important updates on seller protection for shipments to/from Ukraine
Important updates to your seller performance protection to/from Russia
Important updates on seller protection for shipments to/from Belarus
Important updates on fees crediting for Ukrainian sellers
From March 1st 2023, Final value fee on ebay.de is 0% for C2C sellers residing within the EEA
eBay news archive
The eBay Exporter of the Year 2021 Ceremony has been held!
Search by item title: now available on the Performance tab
Terapeak Product Research is free to all Seller Hub sellers
Archive of eBay updates
2023 Fall seller update
Running your business
Listing & Promoting
Shipping
User Agreement Update
International updates
2023 Summer seller update
Running your business
Listing & promoting
Fees & financials
Shipping
International updates
2023 Winter seller update
Running your business
Fees & financials
More international updates
2022 October seller update
Running your business
Listing & promoting
More international updates
2022 April seller update
Running your business
Listing & Promoting
Fees & Financials
2022 Winter seller update
Running your business
Listing & promoting
Fees
Changes on international eBay sites
2021 Fall seller update
Listing & promoting
Running your business
User Agreement update
2021 Spring Seller Update
2024 March seller update
Listing and Promoting
Running your business
Fees and financials
International updates
eBay Partners
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