Improved features to delegate more tasks and protect your business
A more secure, expanded way to delegate tasks and access your account.
- What you need to know
- Delegate more tasks with MUAA
- Enhanced security with 2-step verification
- Get started
- FAQ
What you need to know
We've enhanced multi-user account access (MUAA) to enable you to assign more kinds of tasks to your team members, and added authenticator apps as a method for 2-step verification. This will provide you with a secure login experience across multiple devices and accounts, and add an extra layer of protection to your eBay account.
Delegate more tasks with MUAA
Boost your productivity and run your business more efficiently by securely assigning a wider range of work, including:
Messages: Authorize other users to manage your inbox and the messages you send to other members of the community on your behalf.
Advertising campaigns: Enable other users to create, modify, and manage advertising campaigns.
Promotions: Give other users the permission to manage promotions for your listings and associated buyer groups.
Enhanced security with 2-step verification
We’ve introduced 2-step verification with authenticator apps so you and other approved users on your account can enjoy a safe and seamless login process. An authenticator app helps us verify your identity with device-bound, time-based, one-time passcodes (OTP) that reduce the risk of unauthorized access to your eBay account. It’s also more secure than traditional methods such as SMS, voice, and email OTPs.
Get started
Enroll in multi-user account access and enable other users to set up their own login credentials. For more information on how to start using multi-user account access, read the article.
We recommend enabling 2-step verification and selecting the Authenticator app as your verification method for each user account. During this process, each user will need to provide their credentials. For detailed instructions on setting up 2-step verification, check out our step-by-step guide.