eBay seeks to ensure that all users have a safe and trusted experience on the platform. That’s why the Running Total feature has been added to transaction details. With this feature, eBay provides transparency, makes total funds comprehension easier, and helps sellers trust the numbers that platform is presenting, especially in case of a negative balance.
What is it?
The Running Total feature reflects how the Total Funds amount changes after each transaction, providing more financial transparency for sellers.
The Total Funds are the amount of funds available, processed, or on-hold at any certain period of time. When they are used for refunds, shipping labels, or other purposes, the Total Funds decrease by the corresponding amount. When the seller receives payments or credits, the Total Funds increase by the amount of funds added.
Example:
On the image below, you can see that on May 2 the seller’s Total Funds were $24.
On May 3, a refund was issued for $17.00 from the seller’s Total Funds, so the new Total became $7 ($24 − $17). On the same day, $5 was spent on a shipping label, and the Total Funds reduced to $2.
On May 6, the seller received a $31 payment for an order. The Total Funds became $33 after this transaction.
How to find your Running Total Funds
- Open the Seller Hub > Payments Tab
- On the Summary page, find the Recent Activity section
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View All transactions
