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E-commerce news: February 2021

It seems like the COVID-19 pandemic changed customers’ shopping behavior all over the world. Online retail sales in France grew 8.5% in 2020 from the previous year to reach 112 billion euros ($134.5 billion). Retail accounted for 13.4% of the total retail activity in the country last year, versus 9.8% in 2019.

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Switzerland climbs to top of global e-commerce index. Countries are scored on access to secure internet servers, reliability of postal services and infrastructure, and the portion of their population that uses the internet and has an account with a financial institution or a provider of mobile money services. The top five also includes the Netherlands, Denmark, Singapore and the United Kingdom. It looks like these are the most attractive markets for online sellers now.

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It’s no surprise that during the year of COVID-19 consumers shopped more from online retailers in their own countries. But it’s now clear that many also shopped more abroad. A new report from the International Post Corporation shows 32% of cross-border shoppers from 40 countries purchased more from online retailers in other countries in 2020 and that 51% expect to do so more often in the future.

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Spring is coming — people start to prepare their wardrobes! UK fashion retailers saw revenues soar 124 percent higher in January compared to the same period last year, new data reveals. The surge in online spending comes as non-essential stores are still closed to the UK public. Overall, online retail orders in January were up 15 percent in 2021 compared to the same period last year.

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