The Time Away functionality replaces eBay Vacation settings and is available to all eBay sellers. When you need to take time away from running your eBay business, you can schedule a break using these settings.
When: September 2020
Where: ebay.com, ebay.com.au, ebay.ca, ebay.co.uk, ebay.es, ebay.de, ebay.fr, ebay.it, ebay.pl, ebay.nl, ebay.ie, ebay.ch, ebay.at, ebay.benl.be, ebay.befr.be
For Fixed Price Listings you currently have two options. You can:
The new Time Away settings give you new options when planning ahead to take a break from your eBay business or if you have to take an unexpected break.
There are no immediate actions for you to take. From the end of September you will be able to access the new Time Away functionality by going to:
Account Settings > Selling > Time Away
No, this is done automatically when Time Away is enabled.
Listings will take a maximum of 1–2 hours to be hidden and made visible when using the Time Away tool.
With Time Away you have two settings — you can hide Fixed Price Listings from search for 1 to 30 days or keep listings visible, but with a notice that you're away for 1 to 15 days.
When: October 2020
Where: ebay.com, ebay.com.au, ebay.ca
Multi-User Account Access can help you improve your business efficiency by allowing you to delegate specific work flows to other user accounts. Current permissions include create and edit drafts; publish and revise listings; view-only access to orders; access Terapeak; and download order report. Authorized users are now required to use two-step authentication to protect your account and your authorized users' accounts. Later this fall, all authorized users will be required to use two-factor authentication.
Please only create authorized user accounts for individuals. This will give you full security benefits and enable you to track actions performed by individuals on your account.
When: August 2020
Where: ebay.com, ebay.com.au, ebay.ca, ebay.co.uk, ebay.de, ebay.fr, ebay.it, ebay.nl, ebay.ie, ebay.ch, ebay.at, ebay.befr.be, ebay.benl.be
As part of eBay’s ongoing effort to combat spam and phishing attacks and protect the privacy of eBay buyers and sellers, it is no longer showing buyer email addresses in your orders. Instead, you’ll see an alias email address. Now you can contact buyers using their alias email addresses and your “from” email address will also be hidden by an alias email address.
eBay will continue to provide you with all the information you need to fulfill your orders. The change will not affect your business or eBay experience in any other way, and you don’t have to take any action. Unique alias email addresses will be used for each buyer transaction. The same alias email address will be used for all transactions with the same buyer. Your seller ID will not be impacted.
eBay recommends that buyers and sellers always communicate with each other using eBay Messages so that it will have a record if any issues occur.