COVID-19 is creating unprecedented challenges for eBay’s sellers around the world. We’re monitoring the situation closely and our sellers and buyers remain our top priority.
This section includes details about how eBay is protecting our sellers. We will update it as the situation evolves — please check back for new information.
Parcel disruption in the UK
Due to a new strain of coronavirus in the UK some of the shipping services are stopping the deliveries to the UK and Ireland, while Royal Mail has suspended deliveries to Europe. Please contact your shipping provider for more details.
eBay Protection for most Origin and Destination Countries
Your Seller Performance is protected if you ship to or from countries on the list. The protection period covers November and December 2020. Check the updated list of countries, date range and additional protection criteria.
Last Update: 03 December 2020
eBay Protection for Israel as Origin and Destination Country
Learn how eBay protects Seller Standards and Seller Performance of sellers who sell to and from Israel.
Last Update: 20 October 2020
Estimated delivery date to the USA, Australia and some other countries is extended
For sellers from several countries, the estimated date for Economy and Standard International Shipping has been extended. Now the risks associated with delays can be significantly mitigated.
Last Update: 05 August 2020
Global seller protection: Standard & Performance
Learn how eBay is protecting Seller Standards and Seller Performance.
Last update: 19 August 2020
FAQ and Customer Service
Learn how Customer Service works now and how to get updates about running your business.
Last Update: 30 March 2020
International Shipping Status
Сheck the import and export shipping status for the country you are interested in.
Latest Tips for eBay Sellers
Learn how to send packages without leaving home, which categories are best to list items and more.
Last Update: 31 March 2020