“Seller Refurbished” condition to be discontinued in selected categories
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Update your listings to the “used” item condition or apply to join the eBay Refurbished Program to continue listing as refurbished.
- What you need to know
- What you need to do
- Next steps
- FAQs
What you need to know
To improve buyer trust and clarity, eBay is expanding the eBay Refurbished program and phasing out the “Seller Refurbished” item condition in selected categories.
Effective August 5, listings using “Seller Refurbished” in selected categories will no longer be supported. See the full list of affected categories.
If you use a third-party tool to manage your listings on eBay, eBay recommends working with your Service Providers to update your existing listings, or create new ones before the date above.
What you need to do
Seller Refurbished
To keep your listings active, please change any “Seller Refurbished” items in the affected categories to the “Used” condition by August 5.
After August 5, any remaining listings with the “Seller Refurbished” item condition will automatically be updated to “Used” and any listings with errors will be ended.
If you use a third-party tool to manage your listings on eBay, eBay recommends working with your Service Providers to update your existing listings, or create new ones before the date above.
Join the eBay Refurbished program
To take advantage of the three item conditions (Excellent — Refurbished, Very Good — Refurbished, and Good — Refurbished) for your listings, you can apply to join the eBay Refurbished program by clicking the link below. See the full list of refurbished categories.
The program enhances the shopping experience by ensuring consistent quality and seller standards for refurbished products. Approved sellers gain exclusive access to program grades, benefiting from improved visibility and a mark of approval on relevant listings.
FAQs
Why is eBay making these changes to refurbished listings?
eBay is updating the refurbished listing standards to create a more consistent and trustworthy experience for buyers. The eBay Refurbished program ensures products are fully functional, professionally inspected, and accurately described, which helps buyers shop with confidence and helps sellers increase visibility and trust in their listings.
What happens if I don't update “Seller Refurbished” my listings by August 5?
From August 5, listings with the Seller Refurbished condition will automatically update to Used. Any that contain listing errors will be ended.
How do I apply for the eBay Refurbished program?
To apply, please visit the eBay Refurbished program application page and follow the instructions.