- Add Your Cost to simplify bookkeeping and help you make smarter decisions for your business
- Buyers can now choose shipping directly to the PSA vault for simpler graded trading card sales.
- Use Team Access to share eBay account tasks with multiple team members safely and efficiently
- Get shipping reminders property can impact you’ section] and progress notifications to keep orders on track
An easier way to track your net order earnings
ebay.com
Simplify your bookkeeping and make smarter business decisions with the new Your Cost field in Seller Hub.
- Why this matters
- How Your Cost helps you
- Where to find it
- Next steps
You asked for a simpler way to track your net earnings, and eBay listened. Since November, you may have noticed a new optional field called Your Cost in the listing tools for both new and active listings. When your item sells, you’ll see Your Cost displayed alongside your net order earnings on the Earnings page in Seller Hub.
Why this matters
eBay knows that keeping track of item-level costs is crucial for your business. The new Your Cost field gives you a clearer, more accurate picture of your net order earnings, making bookkeeping smoother. When you receive an offer from a buyer, you’ll be able to see the offer price, your cost (if you’ve added it to the listing), and the age of the listing, making it easier to decide whether to accept the offer.
Adding your cost during listing creation or to an active listing is completely optional and only visible to you.
How Your Cost helps you
- Simplified bookkeeping: reconcile your books more easily by seeing your item acquisition costs alongside your listings and sales data
- Smarter pricing and sourcing: price items more accurately, negotiate more confidently with buyers, run smarter promotions, and identify your most profitable inventory
- Faster decision-making: view your cost data where you already manage sales — no need to switch tools
Where to find it
The Your Cost field is now available in Seller Hub:
- For larger sellers: add cost info to new listings or edit active listings using the Your Cost option directly in the single and bulk listing tools
- For smaller sellers: add cost info to new listings or edit active listings by turning on the Your Cost option in Pricing options under the Price section of the single listing tool and by selecting Customize columns in the bulk listing tool
- Earnings Report: go to the Earnings page under Payments and view your net order earnings and Your Cost for each order, when costs were added to the items before the listing sells
- Order Details: quickly review your cost and net earnings for any order
- Offer flows: see your costs when receiving offers
Next steps
To learn more, head to Seller Hub and look for the new Your Cost field.
A simpler process for graded trading card sales
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Your PSA Grading Service can now ship to the PSA Vault.
- What you need to know
- Examples of eligible categories
- Qualifying for Certified Open Box
- Next steps
What you need to know
Graded trading card sales on eBay just got even more streamlined.
Buyers who purchase a raw trading card worth US$250 or more and add eBay’s PSA Grading service can have it shipped directly from PSA Grading to the PSA Vault in Delaware.
This new option adds a layer of convenience and security that gives collectors more confidence in their purchases — helping sellers like you close more deals and boost buyer satisfaction.
Build buyer trust
PSA Vault is a secure storage facility that protects valuable trading cards. Previously, this service wasn’t available to buyers who added PSA Grading to their purchase at checkout. With this update, you are able to offer buyers more choice and confidence when shopping. This can lead to stronger buyer trust, more repeat purchases, and increased sales for graded trading card sellers.
Next steps
No action is required and you won't see any changes in your selling process. You’ll still ship to the Authenticity Guarantee facility as normal. From there, PSA handles grading and fulfillment based on the buyer’s chosen option.
Direct shipping to the PSA Vault is optional — buyers can still have their graded card shipped directly to them, just as before.
This service creates new opportunities, visibility, and traction for sellers in the graded trading cards space while maintaining buyer relationships.
Grow your business securely with Team Access
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Safely add users to your account to get more done.
- A better way to share account access
- Teamwork made simple and secure
- What users can collaborate on
- How to use Team Access
- FAQs
A better way to share account access
Formerly Multi-User Account Access, the newly-improved Team Access is here to improve security and ensure a more seamless experience. This exciting new upgrade includes a redesigned user dashboard for a more intuitive way to invite and grant access to additional users.
Teamwork made simple and secure
It’s easy for new team members to accept their access invite and for account owners to grant permissions and track members' activity on their account. To protect your privacy, Team Access allows you to control how much access you give your added users, so you can keep your personal information safe.
What users can collaborate on
Listing: create, edit, post and manage draft and live listings.
Orders: track, manage and update postage information.
Messaging: reply to buyers and manage messages.
Marketing: create and manage discounts, buyer groups and ad campaigns.
Research: learn more about items, including pricing and sale trends.
How to use Team Access
- Make sure you opt in to Seller Hub
- Locate the Team Access dashboard under Account Settings > Account Permissions > Team Access
- Select Add a team member and provide their first name, last name, and email address. You can also include a message in the invite.
- In the Choose what they can do section, select what permissions you would like that team member to have.
- Click Send invite — your team member will receive an email prompting them to join your team. They will have 4 days to accept your invitation.
- After accepting, your team members can now perform tasks depending on the permissions you’ve granted them.
Monitor your team’s activity in the Team activity tab of your Team Access dashboard. You can also look forward to redesigned dashboards for Account, Team Members, and Activity Audit coming soon.
FAQs
Do team members need to have an eBay account?
Yes, in order to access the team account, all users will need to have or create an eBay account using the email address that received the invitation.
Do team members need to have 2-step verification enabled?
Yes, team members won’t be able to access the team account until they’ve enabled 2-step verification. eBay’ll help them set up 2-step verification once they’ve joined.
How do team members access the account once they’re part of the team?
Users access the account by heading to their Team Access dashboard and choosing the team they’d like to access. From there, they can perform tasks on behalf of the account.
Does the team account need to be opted in to Seller Hub?
To allow team access, the account that is adding team members first needs to be opted in to Seller Hub. This allows users invited by the account owner to access parts of their Seller Hub and carry out the tasks they’ve been assigned.
Keep your orders on schedule with shipping reminders
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Get timely alerts on unshipped items and keep buyers happy.
- What you need to know
- Next steps
What you need to know
Getting orders out on time is a crucial part of delivering a great buyer experience and protecting your seller ratings. With the shipping reminders, eBay's helping you keep your orders on track.
A day after an order’s promised handling time, you’ll get an extra nudge to send it out. eBay’ll send these reminders via email and notify you through the eBay app if you have it.
Once you get your shipping label, you can manually add the tracking number to the order, or have it added automatically when you use eBay Labels.
After that, you’ll get two more notifications: one confirming the item has been shipped and is on its way to the buyer, and another once it’s been delivered.
Next steps
There’s no action required on your end. Just keep an eye out for shipping notifications to help make sure your items reach buyers on time.