Easily manage multiple listings with business policies
ebay.com, ebay.co.uk, ebay.de
Every function is at your fingertips on the new business policy page.
- What you need to know
- Next steps
What you need to know
Now, with a streamlined layout and improved functionality, it’s easier than ever to manage your listings from the new business policy page. Delivery has also been simplified, and you’ll be able to choose your courier options from pre-populated lists, including the carrier’s logo, so it’s intuitive and quick to set up your policies and get back to selling.
Business policies are free to use, you just need to opt in. You can find them on the left hand navigation of Seller Hub, or by clicking the link below.
Next steps
If you’re already opted into business policies, head over to our new page and see what’s changed. If you’d like to read more about them, take a look at our Help page.
New conditions for pre-loved clothing have launched
ebay.com, ebay.co.uk, ebay.de, ebay.ca, cafr.ebay.ca, ebay.com.au, ebay.at, ebay.ch, ebay.pl, ebay.es, befr.ebay.be, benl.ebay.be, ebay.nl, ebay.ie, ebay.fr, ebay.it
Enhance the quality of your pre-loved clothing listings with our new item condition options.
- What you need to know
- 3 new pre-owned conditions
- Benefits of detailed conditions
- Next steps
- FAQs
What you need to know
We’ve expanded our item condition options for pre-loved clothing to enhance transparency in this category, and make the selling and buying experience even better. The new item condition options provide you with a wider range of choices, making it easy for you to describe your item as accurately as possible.
3 new pre-owned conditions
Previously, when listing pre-loved clothing, you could only select “Pre-owned” as the item condition. Now, you have three options to pick from: Pre-owned — Excellent, Pre-owned — Good, and Pre-owned — Fair. The existing “New with defects” condition has also been renamed to “New with imperfections” for items that are unworn but with visible flaws.
Check out the table below for detailed descriptions of these conditions.
Pre-owned — Excellent
Like new, previously worn, but with little to no signs of wear.
This item has been previously worn, however, it‘s in excellent condition. Any signs of wear should be shown and described in your listing.
Pre-owned — Good
Gently used with light signs of wear and/or visible flaws.
This item has been gently used but is in good condition. It may have a few signs of wear, but all imperfections should be shown and described in your listing.
Pre-owned — Fair
Significantly visible flaws, heavy signs of wear, and/or missing or damaged components.
This item has significantly visible imperfections and signs of wear. All imperfections should be shown and described in your listing.
For more information, please visit our Conditions for pre-loved clothing page.
Benefits of detailed conditions for sellers
Build trust
Give your buyers a clear picture of an item’s condition so they can shop for pre-loved clothing with confidence.
Increase exposure
Make sure your listings stand out and appear in search results when buyers filter by condition.
Reduce returns
By being transparent about an item’s condition, you’ll help set expectations and reduce the likelihood of returns due to condition-related issues.
Next steps
Our updated item condition options are available for you to use when creating or updating your pre-loved clothing listings. Here are some important details you should know:
- All your existing “Pre-owned” clothing listings have been automatically updated to “Pre-owned — Good”
- You’ll need to review any listings that’ve been changed to “Pre-owned — Good” to ensure the condition accurately reflects each item
- If necessary, revise your listings to select the appropriate condition
- If you use a third party provider to manage your listings, our new condition grading options are available through their tools. Please get in touch with them for more information and support
We recommend revising your listings as soon as possible to avoid unnecessary returns and ensure your listings appear in search results.