New updates that make it easy to ship internationally
Overview
- Introducing combined shipping for eBay International Shipping
- We’re now offering buyers the option to choose their shipping method for international purchases
- Next steps
- FAQ
Coming soon: Combined shipping for eBay International Shipping
We’ve heard your feedback and are excited to launch combined shipping on international orders. By offering this option, buyers’ shipping costs will be determined by the weight and size of their entire order, rather than separately for each individual item.
With this new feature, eBay International Shipping will:
- Offer lower shipping costs for buyers
- Allow buyers to more easily order multiple items from the same seller
- Increase conversion for sellers
- Eliminate significant seller pain points, including the need for sellers to opt out of eBay international shipping or create new “combined” listings specifically for a buyer
Coming soon: The ability to offer different international shipping choices for buyers
We know that buyers value having the ability to choose — that’s why we plan on giving them the option to select their preferred shipping method at checkout when purchasing internationally.
In the past, sellers could only offer eBay international shipping or their own international shipping option on a listing. Now, sellers who opt in will be able to offer both eBay international shipping and another international shipping option on the same listing. This will also give buyers the option to pay applicable import charges at checkout or defer them until delivery.
Next steps
Sellers interested in offering buyers an alternative shipping option will be able to opt in. It’s important to note that, should you offer both eBay International Shipping and another international shipping option and a buyer selects the non-eBay International Shipping option, you’ll be charged the international selling fee and will be responsible if the item gets lost or damaged in transit, or your buyer requests a return. Visit the eBay International Shipping Program page for more information on updating your listings.