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Verónica Hernández

Best customer service Award winner at The eBay Exporter of the Year 2021 Ceremony

S Collectibles Store, Mexico

“Sometimes there are things that you can’t be prepared for, and you have to improvise, always thinking of the client.”

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Verónica Hernández studied biology, but her true passion has always been Pop Culture. In almost 14 years she has managed to build one of the most successful eBay collectibles stores in Latin America. Her service is so good, efficient, and fast that some clients have even commented that she seems to send her shipments from the United States: “Sometimes there are things that you can’t be prepared for, and you have to improvise, always thinking of the client,” she says.