Case Resolution

Sometimes, conflict situations arise between buyers and sellers. Learn how you can deal when there's a problem with a transaction, what to do if the buyer opens a request, and how to open the case by yourself.

Item Not Received Cases

What to do, for example, when you’ve done everything properly, but the buyer didn’t receive the item and has opened a request at the Conflict Resolution Center. Learn how to handle situations like this, how to resolve them correctly and how to avoid a case opening in future.

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