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Business E-mail and Phone Support

We heard you

Happy to introduce

our new Business E-mail and Phone Support,

as part of our Growth Program

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Dedicated Customer
Service Support

free of charge*

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Hours of operation

7:30-3:30 Dublin/GMT time

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Language served

English Only

Phone & Email support is only available for eligible sellers invited by registered e-mail or through My eBay > Messages.
In order to use the phone support, you will need to be logged into your account and follow the steps below.

  1. Click on Help & Contact (at the top left of your eBay portal once logged in)
  2. Click on Contact Us (at the bottom of the page)
  3. Click on Selling
  4. Choose the topic that best suits what you would like to review
  5. Click on “Call Us” or “email us” at the bottom of the page
  6. For the Phone support you will get the dial number and code to call
*the only charge is the usual cost of a phone call